Regulatory Service Officer

Regulatory Service Officer, Coffs Harbour – Operations Regional Directorate Grade: Clerk Grade 3/4 Duration: up to 24 April 2026, with possibility of ongoing Starting salary: $84,659 to $92,701 + Super Location: Coffs Harbour (must attend office location at least 3 days per week) About SafeWork NSW SafeWork NSW is the state’s workplace health and safety regulator. Our focus is to protect NSW workers by preventing and reducing work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation. SafeWork NSW is undergoing an exciting and important period of transformation as we establish the organisation as a modern, strong and standalone Work Health and Safety Regulator. About the team SafeWork NSW Operations Regional directorate has a strategic approach to supporting safe, healthy, and productive workplaces in Regional NSW. This approach focuses on protecting NSW workers through strategic stakeholder engagement, evidence-based and risk-focused harm prevention initiatives, and proportionate and targeted regulatory responses to incidents and service requests. By engaging with stakeholders, implementing data-driven initiatives, and responding effectively to incidents, SafeWork NSW aims to reduce workplace harm and incidents in Regional NSW, promoting a culture of safety and health in NSW workplaces. Your responsibilities will include Providing administrative support to the Manager, Team Coordinators, Inspectors and project teams such as assisting with meetings, processing motor vehicle run sheets, reconciling PCard expenditure, issuing and archiving accountable books, making travel bookings, assisting with use of computer applications and reporting Supporting the coordination of events, information sessions and workshops Developing internal and external communications to a wide range of stakeholders Ensuring record keeping is maintained in accordance with current policies and procedures and that confidentiality and privacy requirements are met Maintenance and ordering of office equipment and supplies, maintaining PPE supplies, coordinating facility maintenance and periodic testing About you Experience providing a variety of administrative support services with competing priorities and capable of working independently without direction and as part of a team Experience coordinating small‑scale events, including managing travel bookings Understanding of routine financial processes, including raising purchase orders, processing invoices using SAP and managing corporate credit cards and expenses Ability to handle sensitive information and maintain confidentiality and have a proven high level of attention to detail Ability to respond to enquiries using sound judgement and display resilience Have a high level of skills across a range of Microsoft application Desirable requirements There may be some expectation to travel to field days and other SafeWork events How to Apply Your application should include: A covering letter (maximum two pages) detailing the skills and experience you would bring to this role, including demonstrated examples You should also include an up‑to‑date resume (no more than five pages) Any questions about this role? For enquiries relating this role please contact Brendan Williams on or at Salary Grade 3/4 , with the base salary for this role starting at $84,659 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Raji Subramanian via Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Tuesday 9th December 2025 ,9:59am Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or . For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process #J-18808-Ljbffr