Wellbeing Team Manager

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better‑protected Australia, read on. The Opportunity We currently have an opportunity available for a Wellbeing Team Manager to join our broader Shared Value and Wellbeing team in either Melbourne or Sydney. As a Wellbeing Team Manager you will seek to drive the end‑to‑end health and wellbeing solutions for our customers and partners. Reporting to the Head of Wellbeing, you will take a data driven portfolio management approach to develop the wellbeing strategies at AIA for our partners. This will be done by ensuring appropriate outcome metrics to demonstrate the impact of our wellbeing services. To do this successfully you will: Lead all aspects of the allocated business unit or partner, maintain key relationships and develop the strategy for wellbeing services. Lead, mentor and provide technical support to a team of Rehabilitation Consultants to achieve desired wellbeing rehabilitation outcomes. Drive collaboration across the broader team and with other key collaborators including Risk and Compliance, Legal, Underwriting, Products and our partners. Ensure both effective and efficient assessment and management of cases within the Practice Rehabilitation Framework. Be accountable for the team’s workflow and quality to ensure results‑focused outcomes are achieved. Offer training and development and new rehab and wellbeing initiatives for claims and aligned business channels. Act as the lead for tenders, presentations and reporting and provide support and training to team members within this area as required. Report on outcomes for dedicated line of business / partner and deliver on reporting requirements for internal purposes and partners. Utilise data to find opportunities and innovate ways with the aligned business unit to implement wellbeing initiatives. Successful applications will demonstrate: Qualification in Occupational Therapy, Social Work, Rehabilitation Counsellor or Similar. A sound understanding of AIA Embrace ecosystem. Experience working within a rehabilitation provider, clinical and claims environment. Having a proven understanding of and experience applying IP RTW, Milestone and TPD; legislation and policy. Leadership skills and a genuine desire to engage, develop and mentor our Wellbeing / Rehabilitation Consultants. A commercial understanding of the insurance environment, in particular the life insurance environment. A high level of personal integrity and credibility, including the ability to maintain confidentiality. Strong skills in Case Track, Rehab Data Extract and Rehab Dashboards. Why choose AIA: Access our training and development to build on your current skills. Career development through internal mobility opportunities. Work for a business helping millions of Australians and make a difference to someone’s life everyday. Access additional leave days a year to recharge and refresh yourself. Enjoy wonderful Health and Wellbeing initiatives that support you. Work with supportive and inclusive managers. At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group – the largest independent publicly listed pan‑Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year. AIA is different. Are you? To be part of a team in an organisation that helps people live better every single day, apply via the link by Sunday, 4 January 2026. At AIA, we support each other to enjoy happier, healthier lives. To rest and enjoy time with our family and friends, our offices will be closed over the festive period. Applications received after Friday, 19 December 2025 will be reviewed upon our return in the week commencing Monday, 5 January 2026. We aim to be in contact soon after this date to provide you with an update and we appreciate your patience during this time. #J-18808-Ljbffr