Customer Service Specialist
vor 1 Tag
Location :OperationsPosted on :03 October 2025 Deliver Outstanding Experiences at the Global Leader in Aesthetics Laser Clinics Group is looking for a dynamic and customer-focused Customer Service Specialist (on a 12-Month Contract) to join our team. This is a full-time, remote role where you’ll play a key role in supporting both our clients and clinic teams across Australia, New Zealand, the UK, and Canada. We’re seeking someone who is passionate about delivering exceptional service, thrives in a fast-paced environment, and is eager to contribute to a business that helps people feel confident in their own skin. What You’ll Do Be the first point of contact for clients and clinics, providing exceptional service across phone, email, and online platforms. Support clients with their journey by managing appointments, handling queries, and offering treatment advice tailored to their needs. Educate and consult with clients on pre- and post-care, skincare products, and treatment options. Drive client engagement by upselling and cross-selling products, promotions, pre-payment options, and event invitations. Ensure smooth clinic operations by managing appointment schedules, rescheduling when needed, and addressing escalations professionally. Handle administration including accurate record keeping, responding to feedback, and reporting discrepancies. Support process improvements by maintaining data accuracy and contributing to efficient systems that enhance customer experience. We’d be WOWed if you have: Experience in customer service, retail, or sales (essential) – aesthetics or beauty industry experience highly regarded. Qualifications in customer service, sales, or administration (e.g. Cert III in Retail/Administration) are a plus. A proven ability to deliver outstanding, tailored service to clients. Excellent communication and interpersonal skills – you’re professional, friendly, and consultative. Strong organizational skills with the ability to multitask and stay calm under pressure. A customer-first, solutions-oriented mindset with an eye for continuous improvement. Flexibility to work retail hours, including late nights, weekends, and public holidays if required. Tech-savviness – confident using Microsoft Office, booking systems, and willing to learn new platforms. Why Join Laser Clinics Group? Since 2008, Laser Clinics has redefined aesthetics, growing to 200+ clinics across four countries with a unique 50/50 franchise model. Our purpose is simple: to help people feel confident in their own skin – and our people are at the heart of making that happen. To help you feel GOOD at work, we offer: Flexible work arrangements (remote) Up to 70% off treatments + quarterly product allowance. Birthday leave – enjoy your special day off Regular team bonding activities and a supportive, collaborative culture. Global career opportunities across our expanding network. Ready to Make an Impact? Bring your passion for customer service and problem-solving to Laser Clinics Group and be part of a high-performing team delivering service that makes people feel confident. Apply now and start your journey with the global leader in aesthetics. #J-18808-Ljbffr
-
Warranty & Customer Service Specialist
vor 2 Wochen
North Sydney Council, Österreich Sungrow Power Supply Co., Ltd. VollzeitOverview The Warranty & Customer Service Specialist is responsible for overseeing escalated warranty cases, negotiating outcomes with customers and installers, and ensuring that service delivery aligns with company policies and customer expectations. This role requires a well-technical understanding, problem-solving skills, and the ability to manage...
-
Customer Service and Logistics Specialist
vor 2 Wochen
North Sydney Council, Österreich JACOBS DOUWE EGBERTS VollzeitCustomer Service and Logistics Specialist Supply Chain North Sydney Full-time Australia Job Description In this newly created role, the Customer Service and Logistics Specialist will support the order to cash process by processing sales orders with accuracy and in a timely manner. The Specialist will proactively manage escalations and risks within our...
-
Novated Leasing Support
vor 1 Woche
North Sydney Council, Österreich ORIX Australia Corporation Limited VollzeitA leading vehicle leasing company is seeking a Customer Service & Lease Support Specialist to support Novated customers throughout their vehicle lease. The ideal candidate will have a strong background in customer service, knowledge of novated leasing, and strong problem-solving skills. This full-time role involves communication with clients, processing...
-
Driver Tester
vor 3 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitA government agency in New South Wales is seeking a Customer Service Representative-Driver Tester to provide exceptional service through driver license testing. The role requires an unrestricted driver licence and the ability to drive a manual vehicle. This part-time position offers a salary range of $84,734 - $89,050 pro-rata, with flexibility in operating...
-
Customer Service
vor 1 Woche
North Sydney Council, Österreich ORIX Australia Corporation Limited VollzeitCustomer Service & Lease Support Specialist (Novated Leasing) Join ORIX as a Customer Service & Lease Support Specialist, where you’ll support our Novated customers throughout the life of their vehicle lease. If you enjoy helping people, solving problems, and working in a supportive team environment, this is an excellent next step in your career. Included...
-
Category Specialist
vor 4 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitCategory Specialist – Professional Services Category Join to apply for the Category Specialist – Professional Services Category role at NSW Department of Customer Service . Pay Range Base pay: A$129,464.00/yr – A$142,665.00/yr. This role is classified at DCS Grade 9/10 with a base salary of $129,464 – $142,665 plus superannuation and leave loading....
-
Customer Service Representative
vor 3 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
-
Customer Service
vor 3 Wochen
North Sydney Council, Österreich Shift VollzeitCustomer Service - Team Lead Shift is a business specialist dedicated to helping Australian SMEs manage cashflow, streamline trade terms, and choose the right financial products. We’ve helped more than 25,000 businesses and provided over $3.5 billion in aggregate funding. About the role: Oversees a small team of Customer Service Officers, providing...
-
Warranty Case Leader
vor 2 Wochen
North Sydney Council, Österreich Sungrow Power Supply Co., Ltd. VollzeitA leading renewable energy firm in North Sydney is seeking a Warranty & Customer Service Specialist to manage escalated warranty cases and ensure alignment with company policies. The role requires 3+ years of experience in warranty administration or customer operations within a technical field, excellent negotiation skills, and the ability to handle complex...
-
Customer Service Specialist
Vor 3 Tagen
Council of the City of Sydney, Österreich Stan. VollzeitCustomer Service Specialist At Stan, we are pioneering the future of television with Australia’s most loved entertainment – whether it’s our critically acclaimed and multi‑award‑winning Stan Originals, exclusive Hollywood studio productions, iconic TV series, kids’ entertainment and now the home of UEFA Champions League, Rugby and Wimbledon –...
