Customer Solutions Advisor

vor 3 Wochen


Penrith City Council, Österreich Vodafone Vollzeit

Customer Solutions Advisor – Part‑time – Penrith Vodafone – Penrith, New South Wales, Australia Overview At Vodafone, we connect people and we do retail a little differently. This role focuses on being a customer champion, discovering what our customers want and helping them leverage technology in their daily lives. Responsibilities Act as a customer champion, identifying customer needs and providing tailored technology solutions. Serve as the first point of contact for troubleshooting technical queries and guide customers through the Vodafone app. Help customers find the best value solutions that fit their lifestyle and encourages repeat purchases. Stay up‑to‑date with the latest devices, accessories, perks, and partner events while delivering excellent service. Requirements Minimum of 15.25 hours per week over a minimum of 3 shifts, with flexibility for additional shifts. Excellent communication skills, adaptability and enthusiasm for technology. Commitment to learning and personal growth. Must be an Australian or New Zealand citizen or permanent resident. Benefits Competitive salary and uncapped commission model. Unlimited mobile plan inclusive of calls, texts and data. Well‑being benefits including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave. In‑depth training on the latest tech, leadership and coaching. Opportunities for career progression including leadership and head office roles through the ‘Future you’ internship and work‑experience programmes. Next Steps Submit your CV for a 15‑minute assessment. If selected, you will have a phone chat with our Talent Acquisition team and then an in‑store interview with the Store Manager. Apply now – we welcome candidates who may not meet every requirement but bring a unique perspective. #J-18808-Ljbffr



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