Online Orders Team Leader
vor 18 Stunden
Medimart is a South Australian healthcare retailer and service provider supporting people who are unwell, injured or have a disability. Known for mobility, therapy and daily living solutions, Medimart helps customers regain independence, dignity and confidence About the Role As Online Orders Team Leader, you will lead, mentor, and manage our online orders team, setting the direction of the department, overseeing day-to-day operations, and ensuring timely delivery and quality outcomes. You will partner closely with stakeholders to prioritise initiatives, translate business needs into solutions, and maintain a high standard of performance across the team. Key Responsibilities Lead and support the Online Orders team, providing daily direction and coaching Oversee accurate and timely processing of online orders Coordinate with Warehouse, Customer Service and Inventory teams to resolve issues Maintain quality control for packing, accuracy and dispatch Monitor KPIs and prepare performance reports Deliver training and ensure processes are followed Identify workflow improvements to enhance speed and customer experience Skills & Experience Strong communication and customer service skills High attention to detail and accurate data entry Confident with systems and MS Office Calm, organised and able to manage changing priorities Police Check + NDIS Worker Screening (post-onboarding) Skills & Experience (what we’re looking for) Demonstrated experience managing or leading an online orders department Proven ability to prioritise tasks and deliver on time Excellent communication skills, able to liaise with both technical team members and the operations team/management. Leadership mindset: able to motivate, mentor team members, and foster a collaborative culture Why you’ll love working here Lead a capable, online orders team with room to influence direction and impact business outcomes Opportunity to shape and grow our department in a fast-moving environment Supportive, values-driven culture that encourages innovation and continuous improvement How to apply Please submit your resume and a brief cover letter outlining your leadership style, online orders management experience and why you’re a great fit for this role. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr
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Online Orders Team Lead: Drive Fast, Accurate Fulfillment
vor 18 Stunden
Adelaide, Österreich Medimart Group VollzeitA healthcare retailer in South Australia is seeking an Online Orders Team Leader to manage and mentor the online orders team. The role involves overseeing day-to-day operations, ensuring timely processing of orders, and maintaining high standards. The ideal candidate will have experience in online order management, demonstrate strong communication skills,...
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