Freight Forwarder, AOG

Job Req Number: Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Freight Forwarder, AOG in Sydney. The Aerospace Specialist plays a critical role in delivering 24/7 AOG (Aircraft on Ground) support and related aerospace services. This position acts as the primary liaison between DSV Operations and aerospace customers, ensuring the efficient handling of urgent AOG and engine shipments.Key responsibilities include managing all AOG and engine shipping activities through the Aerospace Platform, prioritizing shipments in line with KPI requirements, and maintaining compliance with SOPs, customs, airline, and DG regulations. The role involves close coordination with global operations, airlines, couriers, and third-party vendors to meet agreed transit times and provide proactive milestone updates to customers. Your typical day at DSV: Work within a team of Aerospace Specialists providing 24/7 AOG support on a rostered basis. Control AOG and engine shipments through the Aerospace Platform for maximum efficiency. Liaise with overseas operations, AOG desks, airlines, couriers, and vendors to schedule shipments based on customer requirements. Prioritize AOG shipments in line with KPIs and follow up proactively with stakeholders. Handle engine quotations and ensure compliance with engine SOPs and handling regulations. Book AOG shipments, arrange domestic bookings, and maintain accurate records in legacy systems. Provide timely milestone updates to customers and attend calls or meetings as required. Track and trace missing shipments, resolve delays, and assist with quotations and tenders. Promote OH&S and security culture, adhere to all regulations, and support continuous improvement initiatives. Prepare and update reports as directed. About you: Industry experience and knowledge of Australian Customs and AQIS regulations. Strong knowledge of aerospace industry operations and freight forwarding systems. Excellent customer service, communication, and relationship-building skills. Ability to work under pressure in a fast-paced environment. Problem-solving, negotiation, and analytical skills. Dangerous Goods certification (preferred). Why DSV? Working at DSV means playing in a different league.As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. Visit dsv.com and follow us on LinkedIn and Facebook. #J-18808-Ljbffr