Assistant Centre Administration Support Officer

Cessnock, Shortland and Hunter Correctional Centres Talent pool for future ongoing or temporary roles for Cessnock Correctional Complex Only. Clerk General Scale, Salary $36,668- $71,777pa, plus employer’s contribution to superannuation and annual leave loading. Various roles including Monday to Friday with flexible working hours or rostered position including weekend work. About Us Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported. About the role In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration and visits processing. This might include providing administrative assistance to identified staff members, support for inmate records, warehousing and stores and records management ensuring operational needs are met in accordance with the directions provided by your Manager. In these roles there may be face to face contact with Offenders in a controlled environment. As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, possess high level attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment. Requirements Current and valid driving licence and willingness to travel within NSW Forklift Licence is beneficial but not essential. Applying for the role To apply for this role you must submit an application online, including a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description. When applying you will need to: Answer the two pre-screening questions below to demonstrate your competency in this focus capability. Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages). Target Question 1. Describe a time when you had to communicate a complex process to someone that didn’t have the same technical knowledge. What made the communication effective? Target Question 2. Give an example of a time when you exceeded expectations to help a colleague complete a task. What motivated you to go above and beyond to achieve desired outcomes? Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013. Contact For more specific information about the role please contact: Kerryn Goodwin, Business Manager Cessnock Correctional Centre – or call *** or ***. For application enquiries or support please contact: same contact. Closing Date Sunday 30th November 2025 at 11.59pm. Inclusion and Diversity Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers and other diversity groups. If you require an adjustment within the recruitment process, please contact the same contact or visit ourCareers site for more information about workplace adjustments. Thank you Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr