Medical Receptionist

vor 2 Wochen


Townsville City, Österreich Tej Medical Administration and Research Services Pty Ltd Vollzeit

Tej Medical Administration and Research Services Pty Ltd – Hyde Park QLD We are a dedicated medical administration company supporting Dr. Kurinji Kannan , a leading Urogynaecologist and Obstetrician & Gynaecologist, at our well-established specialist practice located in Hyde Park. We provide high-quality, patient‑centred care in a friendly and professional environment. We are now looking to welcome experienced, competent, and reliable Medical Receptionists to join our small and supportive team. About Us We are a dedicated medical administration company supporting Dr. Kurinji Kannan , a leading Urogynaecologist and Obstetrician & Gynaecologist, at our well-established specialist practice located in Hyde Park. We provide high-quality, patient‑centred care in a friendly and professional environment. Key Responsibilities Greeting and welcoming patients with empathy and professionalism Answering phone calls promptly and maintaining accurate call records Scheduling patient appointments with strong attention to detail Coordinating with hospitals for theatre lists and procedural planning Billing patients and processing payments via Medicare, DVA, private funds, and EFTPOS Reconciling receipts and reporting billing information to the doctor or business manager Ordering a variety of supplies and maintaining stock as directed Managing administrative tasks such as scanning, filing, faxing, mailouts, updating records, maintaining data quality, promotional and general liaison work Essential Requirements Minimum 3 years’ experience in medical reception, in a specialist practice or general practice Proficiency in Genie software desirable across all key functions: Creating and updating patient records Appointment scheduling and modifications Billing (including deposits, receipts, claims submission, and reporting) Running Medicare and private health fund updates ⚠️ Candidates without demonstrable Genie experience are unlikely to be shortlisted for interview. We may be able to consider experienced medical receptionists without Genie experience on mutually acceptable terms of employment. Desirable Attributes High integrity, professionalism, and respect for patient confidentiality Track record of regular attendance to work is necessary Compassionate approach to patient care Clear and courteous communication skills Team‑oriented mindset with flexibility to support business needs Compliance to practice policies, procedures and standards of behaviour Other Considerations Have some flexibility to work the rostered hours Occasional Saturday availability, where required (these are rare and planned in advance) Role is not suitable for those who have significant study or other commitments The applicant will need to demonstrate productive use of work‑time, and not expect to carry personal devices on hand, at all times. What We Offer A respectful, supportive and result oriented work culture An opportunity to work closely with a reputable specialist in women’s health Stable employment in a patient‑focused practicePlanned leave and adequate leave cover. #J-18808-Ljbffr


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