Customer Service
vor 3 Wochen
This is a market leading supplier in the building and construction industry, specialising in premium aluminium products for trade professionals. Known for quality, reliability, and technical expertise, the business supports projects ranging from residential builds to large-scale commercial developments. With modern facilities and a strong reputation, they are committed to customer service excellence and continuous innovation. Impact HR Group are partnering with this highly successful business who are seeking a highly motivated Customer Service & Sales Team Leader to take charge of our front-of-house operations. This is a hands‑on leadership role where you'll manage a busy sales desk and front counter team, ensuring exceptional customer experiences and operational efficiency. About the Role As the Team Leader, you will be the key link between customers, the warehouse, and management. Your responsibilities include supervising staff, resolving escalated issues, monitoring sales performance, and maintaining high standards of service and compliance. You'll also play a critical role in training and mentoring team members, driving improvements in workflow, and supporting the achievement of sales targets. Key Responsibilities Supervise and mentor front counter and sales desk staff, conduct daily briefings, and allocate workloads Handle escalated customer issues promptly and professionally Monitor daily sales performance, quotation accuracy, and team efficiency Coordinate with warehouse and dispatch teams for seamless order fulfilment Prepare weekly sales reports and assist management with target setting Maintain high customer service standards and implement best practices Skills and Qualifications Minimum 3 years' experience in trade or aluminium/steel sales Proven leadership experience in a sales or customer service environment Strong knowledge of aluminium profiles, cutting, and finishing processes Excellent interpersonal, communication, and conflict resolution skills Advanced computer literacy and attention to detail Ability to train, motivate, and develop team members Sound numeracy for accurate quoting and margin calculations What We Offer Competitive salary and opportunities for career progression. A supportive team environment in a growing business. Modern facilities with a strong focus on safety and quality. The chance to make a real impact on customer satisfaction and team success. Ready to take the next step in your career? Apply today and lead a team that values professionalism, efficiency, and customer care. Due to high volume of applications, please take note only shortlisted candidates will be contacted. #J-18808-Ljbffr
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Customer Service Representative
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Customer Service Representative
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitAbout the opportunity If you are passionate about working in a customer centric team, delivering positive face to face customer service experiences and enjoy working in a fast‑paced environment, this could be the right role for you. You will deliver exceptional customer service through provision of driver license tests and other Agency Customer Service...
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Group Product Manager
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitGroup Product Manager - Service NSW Digital Services Join to apply for the Group Product Manager role at NSW Department of Customer Service. Base pay range A$162,296.00/yr - A$195,248.00/yr Key details Grade: SNSW Grade 11/12 – A$162,296 to $195,248 Employment: 2 ongoing full‑time positions Location: Haymarket, Gosford or Parramatta – hybrid with 2...
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Senior Service Designer
Vor 6 Tagen
Council of the City of Sydney, Österreich Nsw Department Of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role involves conducting research, collaborating with stakeholders, and developing strategies for service improvement. The ideal candidate will possess expertise in service design tools and excellent...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
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Customer Service Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich Service Today VollzeitA leading service provider in New South Wales is seeking a Customer Service Representative to join their team in Revesby. The ideal candidate will have a passion for customer service and enjoy a collaborative work environment. Responsibilities include managing customer interactions through various channels and ensuring satisfaction. This role offers weekly...
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Principal Tech Services Officer
Vor 6 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Assistant Director Service Delivery
Vor 6 Tagen
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Driver Tester
vor 2 Wochen
Wingecarribee Shire Council, Österreich Department of Customer Service VollzeitA government agency in New South Wales is seeking a Customer Service Representative-Driver Tester to provide exceptional service through driver license testing. The role requires an unrestricted driver licence and the ability to drive a manual vehicle. This part-time position offers a salary range of $84,734 - $89,050 pro-rata, with flexibility in operating...
