Regional Operations Manager

Competitive Salary + Bonuses - Meet your targets and enjoy the rewards Flexibility - Rosters that actually work for you. No early starts or late-night closings. Up to 6 weeks paid parental leave for primary carers We’re growing fast, and we want YOU to be part of the journey Join us for amazing growth opportunities and perks as exciting as our flavours. If you're an experienced Regional Operations Manager who’s Mad for It, ready to make a big impact, step up and be part of the Mad Mex adventure – let’s bring the flavour together About Us At Mad Mex, we’re mad for it Mad about bold, vibrant flavours that pack a punch, we’re on a mission to bring Australia the freshest Baja-style burritos, crafted with care and bursting with authentic Mexican ingredients. With over 75 locations and big plans for growth, we’re all about fighting for flavour and defending freshness every single day. If you're mad for it too, you’ll love being part of our journey About You You share our passion for fresh and healthy Mexican food and for providing an exceptional experience for our Amigos. You are ready to own and lead our restaurants across the CentralCoast region as we enter a significant growth phase. You have a solid background in QSR with experience leading and coaching Restaurant Managers and Franchise Partners across multiple sites. You have exceptional communication skills and are a strategic influencer. With a high level of commercial acumen, you have a proven record of assisting restaurant operators to achieve sales targets and maximize profits. Responsibilities Train, coach, and support our Corporate Restaurant Managers and Franchise Partners to run successful restaurants. Develop and execute marketing strategies that build brand awareness and drive sales. Manage P&L for corporately owned restaurants. Lead and manage openings of new restaurants in partnership with our support teams. Be involved in developing and implementing several projects in addition to fieldwork. Ideal Candidate Requirements 5+ years experience in multi-site management (preferably 10 or more restaurants) across franchised and corporate locations. Familiarity with COGS, COL, EBITDA, and LAM and how to impact and influence these areas. Hands‑on and dynamic presence in‑restaurant with a passion for delivering exceptional customer experiences. Track record in developing people through a people pipeline and managing your “bench” plan. Experience driving franchise performance through influence, coaching, and engagement. Reliable car and a valid driver’s license. Why Work at Mad Mex? Competitive salary with a generous car allowance, company laptop, mobile phone reimbursement, and complimentary Mad Mex meals when working. Quarterly bonus program—get rewarded for meeting or exceeding targets. HUGE expansion goals—think of the development opportunities Up to 6 weeks of paid parental leave for primary carers. Exclusive access to our Discounts platform with great deals at various locations. Complimentary access to our Employee Assistance Program for confidential counseling. Ongoing training and development to help you achieve your goals. Attend our annual off‑site 3‑day conference Quarterly National Business Meetings for team connection and knowledge sharing. Have your voice heard on our employee feedback platform. Grow and develop through exposure to experienced industry leaders. Join in on fun team bonding exercises and parties Ready to bring the flavour? Apply now and join us on a bold, spicy, and mad for it adventure in regional operations Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr