(Junior) Key Account Manager- Nl | Ccs0810
vor 3 Wochen
Position Overview Location: Netherlands (Hybrid) Languages: Fluency in English and Dutch required. German or Polish is a plus. Key Account Manager (Junior) to join our operations team in Netherlands. While our ideal candidate would be based in Den Bosch, we are open to applicants from other parts of the Netherlands. In this role, you'll lead the use and improvement of our internal system (CORE) – CCS’s platform for transparency, client engagement, and service tracking. You will help teams use CORE effectively, analyse system data, identify improvement opportunities and report insights that enhance client satisfaction and operational efficiency. A key part of this position involves managing key accounts through data‑driven insights, combining information from CORE with external client feedback to strengthen relationships, anticipate needs, and support proactive service management. This is an excellent opportunity for someone who enjoys working with systems, driving process improvement and using data to deliver real impact. Mission At CCS Cleaning, our mission is CLEANING TO THE CORE. We are a family‑run cleaning company that believes in sustainability for our planet, our people and our clients. By cleaning in an environmentally responsible way, we deliver consistent, high‑quality, eco‑friendly results. CCS serves clients in the retail and hospitality sectors across multiple European markets. Founded in 2012, we now employ thousands of people across nine countries. Key Responsibilities Lead and improve internal system usage (CORE) across departments and markets. Manage key accounts through data and feedback, supporting proactive service delivery. Build impactful reports and dashboards that enhance client visibility, drive transparency, and strengthen client relationships. Identify automation and process improvement opportunities based on system data. Collaborate with internal teams to ensure data accuracy and continuous improvement. Support onboarding and training to promote CORE adoption and best practices. Qualifications and Skills Bachelor’s degree (completed or near completion) in Business, Operations, IT or a related field. Fluent in Dutch and English, written and spoken. Strong analytical and problem‑solving mindset with attention to detail. Excellent communication and collaboration skills across teams and markets. Comfortable using data to identify issues, report findings and drive improvements. Experience with Excel, Power BI or similar reporting tools is a strong advantage. Familiarity with CRM or ticketing systems is a plus. What We Offer A key role in strengthening internal system usage and data‑driven decision‑making at CCS. Real opportunities to shape how CORE evolves across European markets. Flexible hybrid working arrangements and a collaborative, supportive team culture. A chance to make a measurable impact on efficiency, automation and customer satisfaction. Professional growth in a dynamic, international environment. Apply Now Apply now and become part of a growing team We look forward to meeting you. If you have any questions or encounter any issues applying for the job, you can also send an email to (email protected) . #J-18808-Ljbffr
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