Emergency Department Clerk

Your role at St John of Murdoch Hospital. You will be responsible for delivering high-quality clerical support services and ensuring an excellent standard of reception service to a diverse range of customers visiting the Emergency Department. We currently have a permanent full-time position working 38 hours per week and a number of casual positions vacant. Availability to work 24 / 7 including night and weekend shifts is essential to the role. Applicants will be considered for various vacancies over the next 6 months as future positions become available. The Position Provide reception service for the department Liaise with nursing staff, bed allocation areas and admissions Complete admission process of patients in accordance with department protocols. Maintain a high standard of telephone communication at all times and assists with paging requests. Provide a clerical service to the department, including the maintenance of department statistics, specialist contact lists, distribution of reports / documents to other departments as requested by management and executive. Receipt and secure any monies paid by patients. Monitor and order stationery supplies. Provide computer support where necessary utilizing hospital formats. Generate and maintain accurate and complete patient records as per Medical Record Guidelines and Departmental procedures. Complete admission quotations, billing charges and billing of all patients including the liaison with health funds where necessary. Provide patient and families with information in regard to hospital fees. With well‑developed interpersonal skills and high level of oral and written communication you will have the ability to liaise effectively with the service providers, the public, patients and all levels of staff. A high level of attention to detail to ensure work is completed accurately and efficiently will assist you to prioritise workload and collaborate within the team to achieve an efficient and effective service. To succeed you will have demonstrated computer skills including Word, Excel, patient management system, knowledge of medical terminology and medical record procedures and practices. Above all, people will be at the core of everything you do committing to and supporting our Mission and Values. We can offer you $68,939 to $74,417 per annum, plus 12 % superannuation $43.47 to $46.92 per hour (inclusive of casual loading), plus 12% superannuation Permanent full-time position and casual positions available Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self‑education additional superannuation A healthy work‑life balance through flexible work options, additional purchased leave & well‑being programs Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family. Employee discount on St John of God Hospital & Medical Services and Private Health Insurance Employee support through our dedicated free Employee Assistance Program (EAP) Innovative Professional Development opportunities Travel Green allowance. If you walk, carpool or use public transport you could be eligible for up to $1,500 per year All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements For enquiries contact Tracey Forbes‑Elkholm, Manager Patient Admissions, on Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well‑being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. #J-18808-Ljbffr