Fleet Manager

Vor 6 Tagen

Council of the City of Sydney, Österreich Sg Fleet Australia Pty Ltd Vollzeit

Benefits Up 4 wellness days per year Hybrid Working Generous Monetary and Non-Monetary Benefits About the Role The Fleet Manager is the first point of contact for all customer requests. The role is responsible for pro-actively managing and reviewing the portfolio of customers allocated and seek opportunities to maximise business renewal and organic growth. It supports Relationship Managers to review and administer the portfolio of customers through delivery of outstanding customer service and demonstrating an understanding of the customers' needs. Tasks and Responsibilities In consultation with the Relationship Manager, proactively manage the portfolio of customers to deliver professional fleet management services and be the primary day to day contact accountable for the resolution, allocation and follow through for all client requests, ensuring client contractual obligations and KPIs are met, and measurements are available if requested Capture all business potential of clients and maximise client renewal while maximising margins. Support the Relationship Manager in seeking to upsell other products and services to existing clients. Introduce initiatives to the client that will add value to the relationship Regularly review a customer's fleet through effective reporting and identify and address exceptions by managing key reports such as invalid odometer readings, utilisation report, services due and overdue, fuel exceptions, surplus vehicle reporting etc. seek opportunities to reduce costs through increased fleet optimization. Prepare quotations within quote turnaround times and ensure follow through and recording via won / lost business template with outcomes Proactively manage future vehicle terminations and restructures consistent with best practice fleet management Build rapport and by understanding client needs, seek opportunities for revenue growth including fee uplift. Where applicable introduce and maintain a "client strategy" document for each client. Support a structured client visitation program Skills and Experience Strong organisational and prioritisation skills - meets specified deadlines and reports regularly on progress Effective communicator both verbally in writing, including good listening and probing skills Critically analyses information and resolves problems through to complete resolution in a timely and effective manner Proficient skills in Microsoft Office (Excel, Word) High attention to detail What's Next We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging and offer work-life balance and career development. We are a proud equal opportunity employer. Resumes may be sent, and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening. #J-18808-Ljbffr

  • Fleet Account Manager — Customer Success

    Vor 2 Tagen

    City of Melbourne, Österreich Fleet Vollzeit

    A leading fleet and leasing company in Australia is looking for an Account Manager in Melbourne. This role focuses on delivering excellent customer service to high-profile clients, requiring strong relationship-building skills and experience in account management. Ideal candidates will possess a customer-centric mindset, capability in managing daily...

  • Hybrid Fleet Manager: Client Growth

    Vor 6 Tagen

    Council of the City of Sydney, Österreich Sg Fleet Australia Pty Ltd Vollzeit

    A fleet management company in New South Wales is seeking a Fleet Manager responsible for managing customer portfolios and delivering exceptional service. The ideal candidate will have strong organisational and communication skills, be proficient in Microsoft Office, and pay high attention to detail. This role offers opportunities for career development...

  • Strategic Fleet Account Manager

    Vor 6 Tagen

    City of Melbourne, Österreich Sg Fleet Au Vollzeit

    A leading financial services company in Australia, specializing in fleet management, seeks an Account Manager to maintain customer relationships and deliver outstanding service. You will proactively manage a portfolio, optimize fleet performance, and identify growth opportunities. Ideal candidates will possess strong negotiation and communication skills,...

  • Fleet Account Manager

    vor 2 Wochen

    City of Melbourne, Österreich Custom Fleet Vollzeit

    A fleet management company based in Melbourne is looking for an Account Manager to provide exceptional service to high-profile customers. The role involves working closely with various departments to ensure a seamless experience, manage customer relationships, and drive service quality. Ideal candidates will have 2 to 5 years of experience in account...

  • Fleet Account Manager: Grow Relationships

    vor 2 Wochen

    City of Melbourne, Österreich Custom Fleet Vollzeit

    A recognized fleet management firm is seeking an Account Manager in Melbourne to support the Relationship Manager in achieving customer retention and growth goals. The ideal candidate will have 2 to 5 years in customer service or account management, excellent communication skills, and a strong proficiency in Microsoft Office. This role offers a collaborative...

  • Fleet Manager

    Vor 2 Tagen

    Council of the City of Sydney, Österreich Vinnies Australia Vollzeit

    Join one of Victoria's leading not for profits and be a part of something big! Competitive Salary + Tax reducing salary package Full time | Ongoing | Location : Box Hill | Monday to Friday About St Vincent de Paul Society For more than 170 years we have been providing practical and compassionate support to people across Victoria whose daily struggles can...

  • Account Manager

    vor 4 Wochen

    Council of the City of Sydney, Österreich Custom Fleet Vollzeit

    At Custom Fleet, we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today. When you join Custom Fleet, you’re joining a business that is Going Places. With us, what you do and who you are matter. Being part of our diverse...

  • Account Manager

    vor 4 Wochen

    Council of the City of Sydney, Österreich SG Fleet AU Vollzeit

    The role of an Account Manager This position is responsible for providing proactive account management support aligned with a key customer portfolio through the delivery of outstanding customer service and demonstrating an understanding of the customer's needs. The role is also expected to manage and action day-to-day customer fleet management requests and...

  • Fleet Services Manager

    Vor 2 Tagen

    Council of the City of Sydney, Österreich FleetPartners Group Vollzeit

    FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing through its suite of brands. THE ROLE As the Fleet Services...

  • Fleet Services Manager

    vor 7 Stunden

    Council of the City of Sydney, Österreich Fleetpartners Group Vollzeit

    FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing through its suite of brands. THE ROLE As the Fleet Services...