Level 1 Service Desk Technician
vor 2 Wochen
Microsoft 365 Technical Support Level 1 – Start Your IT Career with Emerging IT Are you looking to kickstart your IT career and gain hands‑on experience with Microsoft 365? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we value flexibility, growth, and a culture that encourages learning and innovation. We’re seeking a Level 1 Technical Support professional who is eager to learn, provide excellent customer service, and support clients with Microsoft 365 applications. This is an entry‑level role with plenty of opportunities to develop technical skills, work with experienced colleagues, and grow your IT career. What You’ll Do: Provide first‑line support for Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive Respond to support tickets, emails, and calls from clients and internal staff Troubleshoot common technical issues and provide clear guidance to users Escalate complex issues to Level 2 or senior technicians as required Maintain accurate ticket records and document resolutions in the ticketing system Assist with user account management in Microsoft 365 Admin Center and Azure Active Directory Support hardware and software deployment as needed Share knowledge and best practices to contribute to team learning What You’ll Bring: Basic understanding of Microsoft 365 and Windows environments Familiarity with Office 365 applications (Outlook, Teams, SharePoint, OneDrive) Strong problem‑solving and analytical skills Excellent verbal and written communication skills Friendly, professional, and customer‑focused attitude Ability to follow processes and maintain accurate documentation Previous IT support or helpdesk experience is advantageous but not required Motivation to learn and grow within a technical support environment Why Join Emerging IT: Career Growth: Gain hands‑on Microsoft 365 experience and access to training and certifications Supportive Culture: Join a collaborative, tight‑knit team that values learning and innovation Exciting Clients & Projects: Work with diverse Australian businesses and real IT challenges Flexibility & Fun: Enjoy a flexible working environment, team events, and tools to help you succeed At Emerging IT, you’re not just starting a role—you’re joining a team that values your contribution, encourages learning, and supports your career growth. #J-18808-Ljbffr
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Level 1 Service Desk Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitOn-site Posted 2 days ago Microsoft 365 Technical Support Level 1 – Start Your IT Career with Emerging IT Are you looking to kickstart your IT career and gain hands‑on experience with Microsoft 365? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service...
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Level 1 - Service Desk Technician
vor 2 Wochen
Council of the City of Ryde, Österreich Total Computer Technology VollzeitPosition in a well established Managed Service Provider Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Job Overview An excellent opportunity has arisen for a motivated individual who has the desire to embark on a career in IT with a reputable and expanding IT Managed Service Provider. The Level 1 - Service...
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IT Service Desk Technician: Level 1–2 Support
Vor 4 Tagen
Council of the City of Sydney, Österreich Thales VollzeitA leading technology company in Australia is seeking a Service Desk Technician to deliver exceptional IT support for end-users. The role involves providing Level 1-2 support, troubleshooting technical issues, and ensuring customer satisfaction. Applicants must have at least 2 years of customer-focused technical support experience and be willing to learn new...
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Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem-solving make a real impact? At Emerging IT, we’ve been delivering high-quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
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Level 1 Service Desk Engineer
vor 3 Wochen
City of Brisbane, Österreich Citation Group ?? VollzeitJoin to apply for the Level 1 Service Desk Engineer role at Citation Group
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Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitA leading Managed Service Provider in Melbourne seeks a Level 2 Service Desk Technician to resolve escalated IT support tickets and mentor Level 1 technicians. The role involves a mix of remote and onsite support, requiring strong knowledge in Microsoft 365, Active Directory, and troubleshooting skills. Join a supportive team that values collaboration and...
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Level 1 IT Support Technician — MSP, Onsite
vor 1 Woche
City of Melbourne, Österreich Searchability® VollzeitA Managed Service Provider in Melbourne is seeking a Level 1 Service Desk Technician to provide first-line technical support, troubleshoot issues, and ensure IT services efficiency. This role requires 1-2 years of MSP experience, strong communication skills, and a relevant IT qualification. Ideal for early-career professionals looking to grow in a supportive...
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Service Desk Technician
vor 2 Wochen
City of Brisbane, Österreich Hall & Wilcox VollzeitPermanent, full-timeposition Onsiterole Rewardand recognition, including competitive remuneration and careerprogression Learningand career development programs for all roles andlevels Flexibleleave options and up to 26 weeks paid parentalleave Freedaily breakfast, office drinks and social events Genuinecommitment to health and wellbeing, pro bono and...
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Service Desk Technician
vor 2 Wochen
City of Brisbane, Österreich Hall & Wilcox VollzeitService Desk Technician – Hall & Wilcox We have an opportunity for a Service Desk Technician to join our Technology team, based in our Brisbane office. About the Role and Team As an experienced Service Desk Technician, you will provide systems support nationally and desktop support for the Brisbane Office. You will act as the first point of contact to...
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Level 1 Service Desk Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitOn-site Posted 2 days ago Microsoft 365 Technical Support Level 1 – Start Your IT Career with Emerging IT Are you looking to kickstart your IT career and gain hands‑on experience with Microsoft 365? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service...
