National Sales Support

About us At Hellmann we are: caring, entrepreneurial, forward-thinking, reliable and so much more We put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global logistics company. It means much more than that : You will become part of a supportive team and have a strong loyal leader behind you. Dare to think outside of the box? Your creativity has no limits and we will give you the opportunity to try out new things. Are you ready to rock the future with us? About the job We are looking for a dedicated, energetic and experienced National Sales Support to join our team on a full time basis located in our Bankstown office. Bring your flexible, Can-Do attitude to work every day and enjoy being part of an amazing team. As well as having experience in a similar role, some responsibilities include, but are not limited to : Support AU HOS / KAM / field sales’ sales activities, mainly Support opportunity & lead management for salespersons – entered into CRM (known as HISA) Support Customer Implementation as needed Support customer planning / forecasting / budgeting – via reporting to AU HOS Identify and qualify leads – if required into / via HISA Support and direct CRM (HISA) requirements Produce Presentation reports (using PPT, excel and Power Bi) Produce various reporting as directed by AU HOS Provide quality proposals to the RFQ sponsor for validation and submission to the client – as needed Receives, records, and assign sales lead based on standard operating procedure for sales lead administration in HISA Manage the interface to Products / Operations in case of complaints Retrieve quotations from Product and collect general market / customer intelligence Support sales management to deliver upon the value added sales process in line with showing quantified value to the customer. As part of customer implementation maintain and file updated customer SOP’s and CSIs. Maintain database, statistics and essential files on pertinent sales information. Other tasks and responsibilities which may be assigned as and when required by Hellmann AU management Customer service is crucial in this role which means you will need to exercise a level of professionalism and understanding when it comes to customer needs. About you We will help you be successful in this role. To start you will need : General Freight Forwarding / Sales Training Experience in a sales support or data management role is preferred. Experience in international forwarding industry Excellent communication skills, both written and verbal. Your professional presentation and communication skills, along with true passion for providing exceptional customer experiences will play a major role in achieving success, both professionally and personally. About our specials Not only will you be joining an amazing and supportive business that provides the best Freight & Logistics services, you will also get : A competitive remuneration package Employee Bonus Scheme Strong and supportive leadership team About our benefits team-meeting Team Building Monthly team activities to bring the team together and support charities Supportive Work Culture Work in a safe, multi-cultural, inclusive environment where everyone is respected Development We always look internally before advertising externally for open positions within the company Flexible working conditions We have a flexible work - life balance scheme About the next steps If you are excited by this fantastic opportunity and have what it takes to excel within this business, then click APPLY NOW Hellmann Worldwide Logistics is an equal opportunity employer. #J-18808-Ljbffr