Course Support Officer

About the Role We are looking for a highly organised and experienced Course/Education Support Officer with a collaborative mindset and strong attention to detail. This role involves delivering expert guidance and operational support to academic staff, ensuring excellence in the coordination and delivery of both undergraduate and postgraduate courses within the Faculty of Medicine, Health and Human Sciences. Reporting to the Course Support Team Leader and working within a collaborative course support team, you will contribute to course quality and student experience by offering timely and accurate advice and support across all aspects of course and unit delivery. This role will offer flexible working while requiring full-time on-campus presence during peak periods, which may include occasional out-of-hours commitments and Saturday work to support critical activities. Key Responsibilities Coordinate operational and administrative support across the lifecycle of courses. Work with academic staff to coordinate annual planning, committee meetings, timetabling and act as a key liaison for teaching staff. Provide expert guidance and support to ensure quality and excellence in course delivery. Key Selection Criteria A degree or tertiary qualification relevant to the role, or equivalent experience. Knowledge of tertiary education policies, processes and course/unit governance structures. Strong customer‑service focus and ability to work with committees and stakeholders. Experience providing policy advice, preferably in a higher‑education setting. Experience providing support and advice in the delivery of education and/or complex student services settings. Experience developing annual planning documentation and project plans. High‑level administrative skills and data analysis experience. Excellent time management and organisational skills, and ability to meet competing deadlines. Ability to implement and improve administrative processes. Intermediate computer skills (e.g. Microsoft Office, database management systems and applications). Strong written and verbal communication skills, including drafting formal documentation and submissions. How to Apply To be considered for this position, please apply online by submitting: Your CV . A cover letter (maximum 2 pages) that addresses the selection criteria. Specific Role Enquiries Please contact Kate Preston – Course Support Team Leader at . Eligibility and EEO Statement This position is open only to applicants who reside in Australia and hold full working rights. We reserve the right to progress or decline applications prior to the closing date, and close the advertisement prior to the listed closing date. About Us Macquarie is the university of pioneering minds. Globally recognised as one of Australia's leading research universities, we are a place where extraordinary new possibilities come to light. We bring together medical and allied‑health clinicians and researchers across the University and around the country, with unparalleled access to world‑leading clinical resources and research facilities. Our campus offers high‑tech library facilities, a private teaching hospital, gym and pools, childcare, a campus train station and nearby shopping. Benefits 17% superannuation. Subsidised on‑site parking. Flexible working options. Training and professional development. Discounted health insurance (Medibank). Employee Assistance Programme. Subsidised membership at the Sport & Aquatic Centre. Supplementary Information Seniority level: Not Applicable Employment type: Contract Job function: Education Industry: Higher Education #J-18808-Ljbffr