Head of VIP Operations
vor 1 Tag
Competitive Salary + Unmatched Staff Benefits (NZD) E p****ā ana ki a SkyCity | About SkyCity SkyCity is one of New Zealand’s premier entertainment destinations, located in the heart of Auckland’s CBD. We offer a world-class casino, award-winning restaurants and bars, luxury hotels, the iconic Sky Tower, and state‑of‑the‑art event and convention facilities. With nearly 3,000 employees representing over 70 cultures and working across 200+ roles, SkyCity is a vibrant, diverse, and dynamic workplace where there are opportunities for everyone to grow and thrive. As Head of VIP Operations , you’ll lead the delivery of exceptional customer service and unforgettable experiences across VIP Gaming Operations. This leadership role brings together strategic vision, operational excellence, and a strong commitment to compliance, while demonstrating SkyCity’s values. You’ll be responsible for: Leading and managing the day‑to‑day operations of the VIP Gaming rooms, including VIP Table Games and VIP Gaming Machines. Meeting all regulatory and compliance requirements. Supporting the VIP Sales and Customer Relations teams in revenue maximisation initiatives. Ensuring a safe, vibrant gaming destination for customers and team members. Contributing to the overall Auckland Gaming strategy as part of the leadership team. You’re an inspiring & energetic leader who thrives in VIP gaming environments and knows what it takes to deliver exceptional experiences. This role requires deep expertise in casino operations and leadership. You’ll bring: At least 5 years’ experience customer relations and service in gaming industry or related sectors Expertise in multi‑product operations and a strong understanding of VIP customer care culture and shaping customer experience strategies for high‑end clientele. In‑depth knowledge of casino compliance requirements including AML & Host Responsibility. Advanced leadership capabilities and a history of leading operational excellence and transformational change. Outstanding relationship‑building and communication skills at all levels. Strong performance and resource management expertise. Capacity to meet the operational demands of a 24/7 operation. Not only will you be joining a globally recognised brand, you will have the opportunity to hit the ground running with a high performing & dedicated team. Along with benefits such as: Health insurance through Southern Cross Meals in our staff cafeteria from $2.50 Heavily subsidised inner‑city parking Discounts across site and with third parties Plus, MANY more At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you. SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care. #J-18808-Ljbffr
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Head of VIP Operations
vor 1 Tag
Council of the City of Sydney, Österreich at VollzeitCompetitive Salary + Unmatched Staff Benefits (NZD) E p****ā ana ki a SkyCity | About SkyCity SkyCity is one of New Zealand’s premier entertainment destinations, located in the heart of Auckland’s CBD. We offer a world-class casino, award-winning restaurants and bars, luxury hotels, the iconic Sky Tower, and state of the art event and convention...
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City of Melbourne, Österreich at VollzeitA leading entertainment destination in Australia is seeking a Head of VIP Operations to ensure exceptional customer service in VIP Gaming. This role requires at least 5 years of experience in customer relations within the gaming industry, along with operational leadership capabilities. Responsibilities include managing VIP operations, ensuring compliance,...
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Council of the City of Sydney, Österreich at VollzeitA premier entertainment destination is seeking a Head of VIP Operations to lead exceptional customer service experiences. This role requires a minimum of 5 years in gaming services, with expertise in VIP operations and a strong understanding of compliance. The ideal candidate will demonstrate advanced leadership skills and be adept at building relationships...
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VIP Event Operations Assistant
vor 2 Wochen
City of Melbourne, Österreich Tennis Australia VollzeitAt Tennis Australia, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court. We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. VIP Event Operations Assistant...
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VIP Event Operations Assistant
vor 3 Wochen
City of Melbourne, Österreich Tennis Australia VollzeitAt Tennis Australia, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court. We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. Want your chance to make a mark...
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Vip Manager
vor 2 Wochen
City of Melbourne, Österreich Magic Eden VollzeitAt Magic Eden, we’re breaking down barriers to make Web3 what it should be — intuitive, accessible and of course, magical. As the #1 Bitcoin dApp and the #1 NFT marketplace, we’re leading the charge to redefine the onchain experience. Backed by top-tier investors like Sequoia, Paradigm, Electric Capital and Lightspeed Ventures, we’re building a...
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Head of Operations
vor 4 Wochen
City of Melbourne, Österreich Eden Academy VollzeitJoin to apply for the Head of Operations role at Eden Academy . At Eden Academy, we are shaping exceptional early learning experiences that nurture curiosity, belonging and confidence. As we continue to grow across Australia, we’re seeking a Head of Operations : a dynamic, relationship-driven leader who uplifts our Operation Managers and Centre Managers,...
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VIP Aircraft Production
vor 3 Wochen
City of Melbourne, Österreich Aviation Personnel VollzeitA leading aviation staffing company is seeking an Assistant/Production Manager located in Melbourne, FL. The role involves managing the flow of aircraft processes and supervising manpower usage. Candidates should have VIP/business jet supervisory experience and strong Microsoft Office skills, particularly with MS Project, to effectively communicate with all...
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Head of Operations
Vor 3 Tagen
City of Melbourne, Österreich Peek Talent Ltd VollzeitThe Head of Operations is responsible for the daily leadership and performance of the operations function across sea and air freight, imports and exports. This is a hands‑on role working alongside our customer service and operators to ensure smooth workflow allocation, high service standards, effective mentoring and training, and rapid resolution of...
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Head of Operations
vor 4 Wochen
City of Melbourne, Österreich Eden Academy - Childcare and Kindergarten VollzeitAdd expected salary to your profile for insights At Eden Academy, we are shaping exceptional early learning experiences that nurture curiosity, belonging and confidence. As we continue to grow across Australia, we’re seeking a Head of Operations a dynamic, relationship-driven leader who continues to uplift our Operation Managers and Centre Managers,...
