Administration Officer Level 3

Administration Officer Level 3 – Booking Office Employer: NSW Health Employment Type: Permanent Full Time Position Classification: Administrative Officer Level 3 Remuneration: $68,338.79 - $70,468.72 per annum plus superannuation Hours Per Week: 38 Requisition ID: REQ Application Close: Sunday, 30 November 2025 Location: Sydney Hospital & Sydney Eye Hospital, Sydney Overview We are seeking an administrative staff member to join our team in the booking office and support the Patient Access Unit of Sydney Hospital and Sydney Eye Hospital. Responsibilities Provide a range of administrative and clerical support services to enables the Patient Access Unit to achieve objectives in a timely, reliable and efficient manner. Perform all clerical functions within the Patient Flow Unit as outlined in the NSW Ministry of Health Waiting Time and Elective Surgery Policy PD2012_011. Liaise and maintain open, effective lines of communication among all staff concerned with the admission of elective patients. Book and manage allocated Surgeons waiting‑list sessions to satisfy NSW Health Waiting Time and Elective Surgery Policy PD 2012_011. Benefits Up to 12 allocated days off each year for full‑time employees in addition to annual leave. Salary packaging options that reduce your taxable income. Up to $9K for living expenses and $2.6K for meals, entertainment and novated leasing. Discounted gym memberships with a Fitness Passport. Employee Assistance Program (EAP) for employees and family members. Inner‑city location with direct access to eastern suburbs, beaches, restaurants and transport links. Selection Criteria Demonstrated ability to perform a wide range of administrative tasks in a demanding environment. Experience responding to a range of enquiries and determining appropriate responses in a hospital setting. High‑level interpersonal, written and verbal communication skills. Commitment to providing quality service and quality improvement initiatives. Ability to use computer hardware, software applications and health information systems (IPM and EMR). Knowledge of medical terminology. Proven experience dealing with members of the public. Contact For role related queries or questions contact Louise Dunne at . More information: Click here for the Position Description and SESLHD Expected Standards. Find out more about applying for this position. CORE Values Collaboration, Openness, Respect and Empowerment are our core values, created by employees for employees, shaping how we work and inspiring positive interactions. Diversity & Inclusion We embrace diversity as a strength and are committed to maintaining an inclusive, collaborative work environment welcoming all employees, irrespective of age, ethnicity, culture, gender identity, disability, education and socio‑economic status. Read more about our Diversity, Inclusion and Belonging Strategy. Reasonable Adjustments NSW Health recognises everyone is unique. If adjustments are needed during recruitment/interview processes, email . Information for Applicants An eligibility list may be created for future vacancies. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified after labour market testing. Applicants will be assessed against essential requirements and selection criteria in the position description. Recommended applicants are reviewed for compliance with NSW Health policy on occupational assessment, screening and vaccination against specific diseases before offer. An Aboriginal Workforce Team is available for additional support. Contact or visit the Stepping Up website. #J-18808-Ljbffr