Senior Customer Support Specialist
Vor 4 Tagen
At Resly , we’re building a customer support experience the industry hasn’t seen before - fast, thoughtful, and deeply customer-centric. We’re looking for a Senior Customer Support Specialist to help guide the team, take on the trickier customer issues, and work closely with Product and Engineering to keep improving how things work. ✨What You'll Do Handle complex client issues across tickets and calls. Escalate technical issues clearly to Product/Dev, track progress, and ensure timely responses. Manage multiple high-urgency or VIP issues at once while keeping communication clear and calm. Maintain high standards across CSAT, ticket quality, call volume, and reliability. Provide daily coaching, identify skill gaps, and support the Team Leader with performance insights. Ensure compliance with privacy and data-handling policies. Create and maintain documentation for complex tasks and workflows. Work with other teams on cross-functional initiatives, assist with candidate “vibe checks,” and contribute to a positive, collaborative team culture.
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Customer Resolution
vor 4 Wochen
Gold Coast City, Österreich Randstad VollzeitCustomer Resolution & Account Support Specialist (90M ) Surfers Paradise, Gold Coast, Australia Salary: AUD45 - AUD50 per hour + Superannuation Randstad is seeking Expressions of Interest for dedicated and professional Customer Resolution & Account Support Specialists to join our talent pool for upcoming assignments within the contact centre environment....
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Sales Support Specialist — Customer Experience
Vor 4 Tagen
Gold Coast City, Österreich Mulpha VollzeitA leading merchandise provider is seeking a dedicated Sales Support Specialist to provide essential support to the sales department. The role involves managing client accounts, processing orders, and ensuring exceptional customer service. Ideal candidates will have experience in sales support or customer service, strong attention to detail, and proficiency...
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Senior ECC Nurse
vor 2 Wochen
Gold Coast City, Österreich Small Animal Specialist Hospital (Sash) VollzeitPermanent Opportunity Offering 34 hour Work Week Convienent Robina location Deliver exceptional emergency and critical care to pets and their families. SASH (Small Animal Specialist Hospital) Gold Coast is home to a world‑class team of veterinary specialists, nurses, and support staff who share a passion for excellence in patient care. Our brand‑new,...
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Senior Change Management Specialist
vor 3 Wochen
Gold Coast City, Österreich RHB Banking Group VollzeitJoin to apply for the Senior Change Management Specialist role at RHB Banking Group Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting, Information Technology, and Sales CRM Platforms Expertise: Proficiency in (or familiar with) CRM systems such as Salesforce, Microsoft Dynamics 365, Zendesk, or similar platforms. Technical...
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Senior SaaS Support Lead — Hybrid
Vor 4 Tagen
Gold Coast City, Österreich Resly VollzeitA leading technology company is seeking a Senior Customer Support Specialist to enhance their customer support experience. The role involves managing complex client issues, mentoring team members, and improving processes. The ideal candidate has over 2 years in SaaS technical support, strong communication skills, and thrives in fast-paced environments. This...
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Customer Experience Specialist
vor 2 Wochen
Gold Coast City, Österreich Hometime VollzeitHometime Gold Coast, Queensland, Australia Customer Experience Specialist (12‑Month Maternity Cover) Hometime Gold Coast, Queensland, Australia At Hometime, we bring together a diverse team of experts to make short‑term rentals better for everyone — homeowners, hosts, and guests alike. With a centralised infrastructure that supports all of our local...
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Sales Support Specialist
Vor 4 Tagen
Gold Coast City, Österreich Mulpha VollzeitWe are seeking a dedicated Sales Support Specialist to join our dynamic team. In this role, you will provide essential support to our sales department, ensuring seamless operations and exceptional customer service. The Signal Group is one of Australia’s largest staff identification and branded merchandise providers. We specialize in creating high-quality...
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Radiology Specialist
vor 3 Wochen
Gold Coast City, Österreich Small Animal Specialist Hospital (Sash) VollzeitVeterinary Radiologist – SASH Gold Coast, Queensland, Australia At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between animals and people, we constantly strive to help pets and their...
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Customer Service Specialist
vor 3 Wochen
Gold Coast City, Österreich Next Level Racing VollzeitCustomer Service Specialist – Join the Team Behind the World’s Leading Simulation Brand! Location: Bundall, QLD (As of December 2025)Company: Next Level Racing®/ Pagnian Imports Are you passionate about gaming, technology, and delivering great experiences ? Join Next Level Racing® , a global leader in simulation technology trusted by Boeing, Ferrari,...
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BuildCam Customer
Vor 4 Tagen
Gold Coast City, Österreich Buildsafe Australia VollzeitA leading construction technology company in Gold Coast City is seeking a BuildCam Customer Specialist. This role supports the customer service and logistics for the BuildCam division, ensuring operational efficiency and high-quality administration. Candidates should have over 2 years of experience in customer service or logistics, strong organisational...