Workforce Development Officer

Professional, friendly, and dynamic work environment. Excellent employee benefits. Sydney, New South Wales Full-time Description Full-time, permanent opportunity Professional, friendly, and dynamic work environment Excellent employee benefits The Workforce Development Officer is a hands‑on, impactful role supporting the attraction and retention of skilled workers across the local government sector. You will coordinate and monitor the day‑to‑day operations of the Careers at Council platform, ensuring high quality content that is engaging and responsive to user needs. Working closely with internal teams, NSW Councils, State and Territory Local Government Associations (including Councils) and sector stakeholders, you will contribute to workforce initiatives, develop engaging digital content and help grow the reach and impact of workforce‑related products and services available to NSW councils. About LGNSW Local Government NSW (LGNSW) is the peak body for councils and related organisations in NSW. LGNSW advocates on behalf of its members and their communities on policy to decision makers at state and federal levels. We also provide a comprehensive range of services including workplace relations representation, management services, training, and legal support. About The Role Reporting to the Senior Workforce Development Consultant, the Workforce Development Officer role involves: Coordinating operational activities across content development, helpdesk, marketing, graphic design and web maintenance to support continuous improvement of the Careers at Council platform. Acting as the help desk contact for platform‑related queries from internal and external users to provide expert advice, on product operations, marketing campaign, and customer service. Implementing the execution of the sales strategy through coordinated outreach, shared campaign planning, engagement tracking, and converting interest into subscriptions. Promoting the workforce development products/services and related events to councils through targeted marketing initiatives such as advertising campaigns, case studies, social media promotions, career market events and council‑specific presentations. What We Offer LGNSW offers a competitive remuneration package, professional development opportunities, a positive and supportive work culture, and the opportunity to contribute to local government and the communities that local government represents. We Also Offer A hybrid way of working – enabling employees to blend their work between the office and home. Monthly RDOs and two extra days health and wellbeing leave per year – supporting our employees to live a happier, healthier, and well‑balanced life. Salary‑sacrificing options – enabling our employees to reduce their taxable income. Extra insurance – offering eligible employees extra insurance coverage including Death, TPD, and Income Protection Insurance. About You You are a motivated and organised professional who enjoys working across digital, marketing, and workforce development initiatives. You bring creativity, attention to detail, and strong communication skills. Essential Requirements Relevant qualifications and/or experience in digital platforms, marketing, or workforce development. Proven experience developing and implementing sales and marketing strategies, including market analysis, customer engagement, and performance reporting. Strong stakeholder engagement and communication skills, with the ability to produce engaging written content. Skilled in data analysis and reporting, with proficiency in WordPress, SEO, and social media analytics tools. Highly organised, able to manage multiple priorities, work independently, and contribute effectively to team goals. Ability to travel as required. Join our team To apply, please review the Position Description, then follow the ‘Apply’ link below. You will be asked to create an account before submitting your application, which must include a CV, cover letter, and a response to the selection criteria. All applications must be submitted via the online portal. For further information, please contact Devika Mudaliar (Senior Workforce Development Consultant) on 02 9242 4185 or  Applications close at 12:00pm on Monday 2 February 2026. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and members we serve. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, religion, sexual orientation, marital and family status or disability. #J-18808-Ljbffr