Device Support Analyst
vor 4 Stunden
Apply for the Device Support Analyst role at Chubb Fire & Security . We are seeking a proactive and detail‑oriented Device Support Analyst to join our IT team for a 6‑month fixed‑term contract to provide maternity leave coverage based in our Dingley (VIC) office. In this role, you will provide essential support to field technicians and manage mobile device services to ensure seamless operations across the business. About Us A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose – to make the world a safer place. We live by our value of PROTECT PEOPLE FIRST, and our culture is based on BUILDING GREAT LEADERS. Responsibilities Support Field Technicians: Assist with technical issues, Field Service setup, user configurations, and training as required. Device & Service Management: Oversee procurement, ABM & Knox enrolment, repairs, stock levels, recycling, and telecommunications services including IDD calling, global roaming, porting, name updates, and service modifications. System Monitoring & Documentation: Monitor device performance using tools like Intune and maintain accurate system documentation. Customer & Process Improvement: Contribute to achieving service levels, enhancing customer satisfaction, improving field efficiency, and driving continuous process improvements. Communication & Issue Resolution: Triage and respond to calls and emails, directing inquiries appropriately to ensure timely resolution. Eligibility & Education Australian Citizenship or Permanent Residency (mandatory) Bachelor’s degree in Information Technology, Computer Science, or a related field Experience Minimum 2 years’ experience in IT helpdesk or a fast‑paced service delivery environment. Desired Characteristics Proficient in using IT applications, including both software and hardware. Familiarity with remote access software is advantageous Strong technical knowledge of mobile device management (MDM) platforms such as Intune, ABM, and Knox. Excellent troubleshooting and problem‑solving skills. Ability to manage multiple priorities and work independently. Strong communication skills and a customer‑focused mindset What We Will Offer You Our Employee Benefits Program offers discounts on travel, accommodations, retail, entertainment, and health and wellness services. We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds. Apply via the link provided. If you are being referred to one of our roles, ask your contacts at Chubb about our Employee Referral Program process. #J-18808-Ljbffr
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Device Support Analyst
Vor 4 Tagen
City of Melbourne, Österreich Chubb Fire & Security Ltd. Vollzeit# At Chubb we are driven by a powerful purpose - to protect your worldDevice Support Analyst page is loaded## Device Support Analystlocations: 314 Boundary Road Dingley, Melbourne VIC 3172, Australia Chubbtime type: Full timeposted on: Posted Todayjob requisition id: JR **Device Support Analyst****About the Role**We are seeking a proactive and...
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Mobile Device Support Analyst — Intune
Vor 4 Tagen
City of Melbourne, Österreich Chubb Fire & Security Ltd. VollzeitA global safety solutions provider is seeking a proactive Device Support Analyst for a 6-month fixed-term contract in Melbourne. The role focuses on supporting field technicians and managing mobile device services to ensure smooth operations. Candidates should have a relevant Bachelor's degree and at least 2 years of experience in IT support. Excellent...
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Senior Business Intelligence Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Device Technologies VollzeitSenior Business Intelligence Analyst (Commercial/Finance) Join to apply for the Senior Business Intelligence Analyst (Commercial/Finance) role at Device Technologies . Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with...
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Senior Business Intelligence Analyst
vor 1 Woche
Council of the City of Sydney, Österreich Device Technologies VollzeitSenior Business Intelligence Analyst (Commercial/Finance) 1 day ago Be among the first 25 applicants Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device...
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IT Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Device Technologies VollzeitJoin to apply for the IT Service Desk Analyst role at Device Technologies . Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high‑calibre medical solutions from around the world. Over 30 years, Device Technologies has...
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Council of the City of Sydney, Österreich Device Technologies Careers VollzeitAbout us Device Technologies has been dedicated to improving patient lives through leading‑edge technology and services, supplying hospitals and healthcare professionals with high‑calibre medical solutions for over 30 years. We are renowned for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company...
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Council of the City of Sydney, Österreich Device Technologies Careers VollzeitAbout us Since 1992 Device Technologies has been dedicated to improving patients lives through leading edge technology and services supplying hospitals and healthcare professionals with high‑calibre medical solutions from around the 30 years Device Technologies has developed a reputation for the quality dedicated service and ongoing support provided by our...
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Mobile Device Support Specialist
vor 4 Stunden
City of Melbourne, Österreich Chubb Fire & Security VollzeitA leading provider of fire safety and security solutions is seeking a proactive Device Support Analyst for a 6-month contract in Dingley, Victoria. You will be responsible for supporting field technicians, managing mobile device services, and enhancing customer satisfaction. Ideal candidates must have a Bachelor's degree in IT and at least 2 years of...
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IT Service Desk Analyst
vor 3 Wochen
Council of the City of Sydney, Österreich Device Technologies VollzeitThe opportunity… Are you a tech-savvy professional with a passion for providing exceptional IT support? As a Service Desk Analyst, you will deliver Level 1 and 2 support across Device Technologies, ensuring smooth and secure IT operations. You'll troubleshoot issues, fulfill requests, support end users, and contribute to a responsive and customer-focused...
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Senior Business Intelligence Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Device Technologies Australia Pty Ltd. VollzeitSince 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support...
