Senior Digital Strategy Manager
vor 3 Wochen
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. Senior Consultant (Digital Strategy & Transformation) In this senior consultant role, you will be joining the Digital Strategy & Transformation team that’s doubling down on customer obsession. Responsibilities Lead the generation of digital strategy and insights to guide priorities and investment in driving customer and colleague outcomes at NAB. Influence at senior levels through grounded and data driven insights and recommendations. Engage across customer, product and commercial conversations to lead with a point of view of the core priorities for NAB. Synthesise findings and develop compelling, structured business presentations that clearly articulate recommendations. Partner with colleagues across the digital domain as well as external Business Units to ensure strategy aligns with core digital priorities. Develop a detailed understanding of the banking industry and trends, including implications for NAB. Lead with a point of view on the core customer priorities and the digital capability to meet those priorities which NAB should invest time and money to deliver. Form multiyear roadmaps to meet customer and commercial objectives with a view on sequencing and where to start. Synthesize multiple sources of information to create compelling corporate storytelling and visual PowerPoints. Qualifications Proven experience in a consulting or corporate role driving strategy and insights to influence priorities and milestones. Banking and Financial Services industry knowledge with an understanding of core products and customer needs. Experience in commercial and technical conversations. Proven track record in transforming business priorities through commercial and customer lead insights. Strong PowerPoint and visual storytelling skills. Excellent written and verbal communication of concepts and recommendations. We’re committed to diversity and inclusion A diverse and inclusive workplace works better for everyone. We believe in a culture of equity and respect, where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs), we foster an inclusive environment where all colleagues’ unique backgrounds and identities are understood, respected and celebrated. For details on the recruitment process and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options. Apply If you think this role is the right fit for you, we would love to hear from you. Note that candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. Job Details Seniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Business Development and SalesIndustry: Banking #J-18808-Ljbffr
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