Boutique Manager

Chatswood, NSW, AU Permanent The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. Be a part of our Team We are looking for an experienced Retail Manager to open and oversee our new Chatswood boutique, set to open in 2026. As a leader in the Boutique, you are responsible for the development and optimization of the boutique's performance and profitability by managing the boutique team and ensuring excellence. If you have a passion for creating luxury and enjoy working in a dynamic and inclusive team, we welcome you to apply now WHAT DO WE OFFER At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive. We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences. Benefit from world-class training and development programs designed to enhance your expertise, strengthen your leadership, and support your career aspirations within Richemont. We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging. Join a Maison where heritage and innovation meet, creating unforgettable moments for clients while representing one of the most prestigious names in luxury. JOIN US AT CARTIER, A PLACE LIKE NO OTHER, FOREVER MOVING FORWARD HOW WILL YOU MAKE AN IMPACT? Are you passionate about Retail? Do you have a genuine interest in delving into the variety of projects that the Chatswood based team has to offer? As a Boutique Manager, you will assist the business in ensuring that projects are successfully led. Your responsibilities will include: TEAM MANAGEMENT & PEOPLE DEVELOPMENT Communicate the Maison's strategy Set objectives Identify potential Monitor KPIs Drive commercial strategy to meet or exceed sales targets Ensure respect of brand policies Supervise back office and administration Ensure high professional client service Lead the implementation and monitoring of the ROI for client relationship programs and actions. WHAT ARE WE LOOKING FOR? At Cartier, we believe that true leadership combines passion, expertise, and vision. To thrive as a Boutique Manager, you’ll bring: Strong tenure in retail management A proven ability to lead and inspire a high-performing team, fostering a culture of excellence, collaboration, and client-centric service. Strong commercial acumen with a track record of driving sales growth, delivering KPIs, and developing strategic initiatives to maximize business potential. Outstanding communication and interpersonal skills to build trust and maintain strong relationships with clients, colleagues, and stakeholders. The agility to adapt to a fast-paced and evolving environment while maintaining meticulous attention to operational standards and compliance. A deep appreciation for Cartier’s heritage, craftsmanship, and luxury codes, using your product knowledge to elevate the client experience. Fluency in English and the local language; a third language is an advantage. YOUR JOURNEY WITH US Step 1 : Speak to your Line Manager and HRBP to discuss and align on your application Step 2 : Submit your application If your profile aligns, our TA team will contact you for a brief introductory call to discuss your background and answer initial questions. Step 3 : Following a successful screening, you will interview with our HR Business Partner and Area Manager to learn about the role, our culture, and how your talents can contribute. Step 4 : You will be invited to complete and present a case study to a panel comprised of Managing Director, Commercial Director, Area Manager & HR Manager Step 5 : With successful interviews completed you will begin your journey in your new role Ignite your passion for luxury and make a meaningful impact at Cartier – apply now Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches and writing instruments. Cartier joined the Group in 1988. #J-18808-Ljbffr