Merchant Experience Operations Leader – Scale

Operations Manager - Merchant Experience Melbourne About the Team At DoorDash, we’re building a world‑class Operations team to support our rapidly growing Australian market. As we scale, we’re looking for an Operations Manager to lead the charge in delivering exceptional service to our customers, merchants, and Dashers. You’ll be at the forefront of...

A leading financial services company is searching for a Customer Service Group Lead - Merchant. This critical role entails managing the SMB Merchant Experience while driving improvements in customer satisfaction and efficiency. With over 5 years of experience in a contact center, you'll navigate complex environments and ensure exceptional Merchant...

About the Role As the Merchant Experience Program Lead for APAC, you’ll drive key initiatives to enhance the overall Merchant Experience across Restaurants, Direct and Retail across our major APAC markets. This role will be based in ANZ and report into the APAC Restaurants and Direct Lead, while working closely with regional stakeholders across the broader...

A global technology company seeks a Customer Service Group Lead - Merchant in Melbourne. You'll manage inbound customer service teams, ensuring high-quality merchant experiences and operational efficiency. The role requires over 5 years of contact centre experience, strong stakeholder management, and problem-solving abilities. You'll coach team leaders and...

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset : We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a...

An innovative transportation company is seeking a Merchant Experience Program Lead in Australia to enhance merchant experience across APAC markets. The role requires collaboration with commercial and operational teams to execute key initiatives. Candidates should possess a strong commercial mindset, program management skills, and the ability to influence...

Melbourne, Australia Melbourne, Australia Req ID: R Posted 5 days ago Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people...

A prominent Melbourne café is seeking a passionate Restaurant Manager to lead their team and deliver exceptional guest experiences. In this role, you will oversee daily operations, maintain high standards, and foster a culture of hospitality and community. The ideal candidate will have strong leadership skills and a commitment to quality service. This...

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...