Senior Project Officer

Join to apply for the Senior Project Officer role at NSW Department of Customer Service. NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$129,464.00/yr - A$142,665.00/yr Salary range: $129,464 to $142,665 + superannuation Duration: Ongoing/Permanent Applications Close: Monday 24 November 2025 at 9:59am About SafeWork NSW - Strategy, Planning, Programs & Evaluation team The Strategy, Planning, Programs & Evaluation team operates within the Policy, Practice and Programs Directorate under SafeWork NSW's Strategic & Corporate Services Division. We play a key role in enabling SafeWork NSW to be a strong, transparent, accountable, and responsive work health and safety regulator. Our team supports organisational strategy and planning, including through the Annual Regulatory Statement, and provides organisation-wide project and program evaluation support. About the roles We are seeking two experienced Senior Project Officers to lead and enable their team, and project leads across the business to plan, design, deliver, monitor and evaluate complex projects to deliver on strategic and business priorities with measurable impact. This is an exciting time to join SafeWork NSW and help drive safer healthier workplaces in NSW. Senior Project Officer (Strategy and Planning) – within the broader team, the focus of projects in your stream will be facilitating, enabling, developing and delivering strategies and business plans in consultation and collaboration with internal and external stakeholders. Senior Project Officer (Project Management Office; PMO) – the focus of this stream is developing and delivering fit‑for‑purpose systems, guidance, training, tools and resources to build capability, consistency, effective and efficient project management and project reporting across SafeWork. To deliver strategic and business outcomes with impact by enabling best practice project management. This role oversees project management and reporting including quality assurance processes for the business. Key Responsibilities Lead the planning and delivery of complex projects using sound project management principles. Oversee all aspects of the project lifecycle, including planning, resource coordination, budgeting, supplier and contract management, and reporting. Build and maintain strong stakeholder relationships through effective communication, facilitation, change management, negotiation, and issue resolution. Monitor, report on and evaluate project implementation, including risk management, benefits realisation, and quality assurance. Manage project teams, ensuring compliance with governance and quality standards to achieve key milestones. Make evidence-informed recommendations to support decision-making. Offer expert advice on emerging project issues to ensure alignment with plans, budgets, and organisational priorities. Lead, support and develop direct reports and actively contribute to an innovative, transparent, accountable, positive and productive work culture. About you You are a proactive and strategic thinker with strong project management expertise. You excel at stakeholder engagement, risk management, and delivering results in dynamic and complex environments. You will preferably have: Demonstrated experience in managing complex projects end-to-end. Strong knowledge of project management methodologies and tools. Excellent communication, negotiation, and relationship-building skills. Ability to manage budgets and resources effectively. For more information about the role and its accountabilities, click here to view the role description. How to Apply Your application should include: A covering letter (maximum two pages) indicating the location for which you are applying and detailing the skills and experience you would bring to this role, including examples demonstrating the essential criteria and focus capabilities. An up-to-date curriculum vitae (of no more than five pages). For enquiries relating to the recruitment process, please contact Sharlene Fouzder via Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Sharlene Fouzder via Information on some of the different types of disabilities Information on adjustments available for the recruitment process A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months. #J-18808-Ljbffr