Senior ServiceNow DevOps Engineer

Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you will be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. We have an exciting opportunity at nbn, as the Senior ServiceNow DevOps Engineer reporting to Manager, ITOM Practice. A bit about your role The Senior ServiceNow DevOps Engineer role plays a critical role in enhancing automation, improving security posture, and streamlining asset lifecycle management across the enterprise. This role involves developing and maintaining integrations using IntegrationHub spokes, REST APIs, and scripted web services, managing IT Asset Management processes for hardware and software compliance. The role will also design automated workflows for vulnerability detection and remediation, while creating processes and procedures to enhance efficiency and reliability. A bit about you The ideal candidate has proven expertise in ITOM (Discovery, Event Management, CMDB), Integration Hub, Vulnerability Response, and ITAM, along with strong proficiency in JavaScript, Glide API, ServiceNow scripting, and REST / SOAP integrations. You are familiar with security frameworks and vulnerability tools (e.g., Qualys, Tenable), possess a solid understanding of ITIL processes, and have experience working in large, complex organizations. The candidate must have a current ServiceNow System Administrator certification. ServiceNow Certified Implementation Specialist in ITOM, Vulnerability Response and ITAM highly desirable. Excellent problem-solving, communication, and stakeholder engagement skills are beneficial. Life at nbn To be part of nbn is to be part of something bigger. There is so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We are continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee‑led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women. We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at +61 . Please note, this line is dedicated to accessibility‑related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. Where to from here? If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. Please note, this is a full‑time opportunity based in Melbourne and Applications close midnight Sunday 7th December 2025. To be eligible for this role, you must have full working rights in Australia. Worker Type Permanent Time Type Full time #J-18808-Ljbffr