Process Redesign Lead for CX Excellence

A leading telecommunications company is seeking a Process Redesign Manager to lead an 18-24 month project focused on enhancing business processes. This role involves stakeholder management, data analysis, and implementing redesign strategies using Lean Six Sigma and other methods. Candidates should have proven experience in managing complex redesign...

Process Redesign Manager - Fixed Term Contract (Melbourne, Sydney, Adelaide) Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. As the Process Redesign Manager you will work within the Process Centre of Excellence on an 18 to 24 month project...

Select how often (in days) to receive an alert: Process Redesign Manager - Fixed Term Contract (Melbourne, Sydney, Adelaide) Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. As the Process Redesign Manager you will work within the Process...

A leading telecommunications company is seeking a Process Redesign Manager for an 18 to 24 month project focused on improving processes and enhancing customer experience. The ideal candidate will have a Lean Six Sigma certification and proven experience in leading complex redesign initiatives. This role offers flexible working arrangements and a range of...

A leading consulting firm is looking for a CX Program Specialist to enhance support processes and optimize workflows. The successful candidate will collaborate with cross-functional teams and drive initiatives for operational excellence in a fast-moving marketplace. Key qualifications include experience in BPO operations and hands-on experience with SQL....

Overview Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Role As the Process Redesign Manager you will work within the Process Centre of Excellence on an 18 to 24 month project to redesign and improve our processes. You will partner with...

Select how often (in days) to receive an alert: Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. You will work within the Process Centre of Excellence team who are responsible for redesigning, improving and controlling critical processes....

A leading telecommunications company is seeking a Process Redesign Specialist in Melbourne. This role focuses on driving customer experience improvements through process transformation over an 18-24 month contract. Candidates should have strong process design skills, analytical abilities, and relevant certifications, such as Lean Six Sigma. The position...

Solution Architect - Process redesign (Insurance) Utilise your business process redesign and insurance background to transform (using AI) the way this organisation handles claims. This organisation is doing an exercise in looking at improving the performance of systems in their claims handling space. You will be a key part of this, looking at the best way...

Solution Architect - Process redesign (Insurance) Utilise your business process redesign and insurance background to transform (using AI) the way this organisation handles claims. This organisation is doing an exercise in looking at improving the performance of systems in their claims handling space. You will be a key part of this, looking at the best way...