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Global Head of QA · Reapit London office
vor 1 Woche
original, end-to-end business technology provider for estate agencies of all
sizes. We’ve been helping sales and lettings agents to build relationships
and grow their businesses for more than 25 years. Our technology connects
property professionals in Europe, the Middle East, Australia, and New Zealand
with buyers, sellers, tenants and landlords to power the relationships that
change lives.In the United
Kingdom and Ireland, Reapit’s market-leading technology product suite
provides estate and lettings agents with powerful tools covering lead
generation, sales, lettings, property management, block management, client
accounts, key management and analytics, underpinned by a robust, security
infrastructure.Worldwide, Reapit
technology is used by over 78,000 agents in more than 15,000 branches, with
over a million properties under management; enabling them to run their
businesses, identify opportunities for growth, manage their properties,
collect rent, communicate with their clients, and deliver an outstanding
customer experience, every time.What you’ll be doingReporting to the VP of Engineering you’ll
be involved in:Managing QA leads across the global
business, who are responsible in turn for individual QA teams.Working with QA leads to ensure the highest
standards are applied consistently across individual products, QA automation
strategies are clearly defined and executed, and manual QA approaches are
consistent, effective and efficient.Taking ownership of QA and automation
testing strategy across the global business.Executing global technology strategy in
collaboration with QA leads.In this capacity, your responsibilities
will include:Define, and lead the execution of, a
comprehensive QA strategy for all Reapit products.Report on QA activities and outcomes.Empower and support QA leads in addressing
challenges within their teams and driving pragmatic process improvements.Advise the Global Head of Product Delivery
and VPE on factors affecting departmental cost, e.g. resourcing and tooling
needs.Provide mentoring to QA leads and support
their technical and personal development.Work with the Global Head of Product
Delivery and VPE to:
Ensure optimal allocation of resources to
meet quality assurance requirements.Ensure the QA department is structured and
resourced appropriately according to business goals, and that key person
risks are identified and mitigated.
Continuously evaluate and improve QA
practices, standards, and ways of working.Drive a culture of continuous improvement
within the QA department and drive a culture of quality throughout the entire
business.Ensure all teams are working towards an
optimal balance of manual testing vs. automation.Who we’re looking forAt Reapit, we prioritise hiring individuals
who share our values and possess the right attitudes and behaviours for
success. Whilst some of the listed requirements may be important, don’t worry
if you don’t meet all of them, we’d still like to hear from you.At least 5 years of experience in QA
management roles in an Agile development environment.Extensive experience of implementing modern
automated browser-based QA tools like Playwright and Cypress.Experience of integrating automated QA
tools into CI/CD pipelines like GitHub Actions and Circle CI.Experience defining and executing QA
strategy.Proven ability to manage senior staff and
people managers.Excellent communication skills, mature and
professional, proactive, pragmatic, able to work methodically to deadlines.Detailed knowledge of QA best practices and
quality management systems.Experience working with cloud-based
computing services – e.g. AWS, Azure, GCP.Experience with Jira & Confluence.Able to drive a culture of quality
throughout an entire business.Experience working with and/or managing
offshore resources.Desirable experience includes: experience
delivering SaaS products, experience within/knowledge of the Real Estate
industry.What your impact and success looks likeAs a Head of QA, we expect your success and
impact in the early stages of your career with us to look something like
this:Within 1 month:Build general product/domain knowledge and
knowledge of committed projects/improvements currently in progress.Begin working with QA Leads to understand existing
practices and long-term strategic goals.Begin assessing the current state of QA
across the business.Within 3 months:Begin developing a comprehensive QA
strategy for the global business.Begin to develop generic distributed
toolchains that internal teams can adopt to drive standardised automated
testing adoption.Identify weaknesses/challenges within the
existing teams and their processes, and identify priority areas for
improvement.Begin establishing reporting
approaches/mechanisms to provide visibility on QA effectiveness and ability
to measure improvements.Within 6 months:Work with QA leads to build roadmaps which
enhance our QA capability and effectiveness, and support the global QA
strategy.Will have rolled out a library of
distributed automation tools that are actively adopted by teams in all areas
of the business.Begin executing key strategic roadmap initiatives.Produce recommendations for QA resourcing needs
over the next 1-3 years inline with the global QA strategy but considerate of
regional, product-specific needs.What’s in it for you?We operate a Flexible Working Policy and there is no firm requirement to attend an office, but all candidates should be willing to attend either / or our London / Solihull offices for ad-hoc management, product and planning sessions as required by business need.We’re offering the chance to really make a
difference here at Reapit and the opportunity for personal growth is very
real. You’ll feel part of a special team. You can expect a highly competitive
salary and some great benefits, including:5.5% employer pension contribution20 days annual leave (plus a day for your
birthday) increasing by a day for every year worked (capped at 24 days)We’re closed over
Christmas, to give you time back to your friends and familyFormal and in-house training for your
L&D plus access to Go1 – the world's largest online learning libraryHealth benefits including Gym Flex, annual
flu vaccinations and many othersSeason ticket loanRegular local and companywide social events
including Tucker Thursday - mouth-watering cuisine delivered straight to the office
doors once a monthOpportunity to participate in retail
benefits and savings via our Benefits partner, BenniDon’t tick all the boxes? Neither do weWe are driven by hiring not only by
experience and relevance for the role but also our mission and values and
possessing the right attitudes and behaviours for success.The diversity of our team reflects the
diversity of our community and customers. We not only welcome but celebrate
diverse communities. We feel we have an empowering environment where everyone
is supported and respected, and we want you to feel this too. We welcome new
ideas, thinking and approaches and listen intently, and are strongly
committed to learning and improving on this as we grow.
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Perth, Österreich Reapit VollzeitReapit – Who are we?Reapit is the original, end-to-end businesstechnology provider for estate agencies of all sizes. We’ve been helpingsales and lettings agents to build relationships and grow their businessesfor more than 25 years. Our technology connects property professionals inEurope, the Middle East, Australia, and New Zealand with buyers,...
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