Director, Digital CX — Lead Seamless Journeys

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We are seeking a visionary Director, Digital Customer Experience to lead our digital CX strategy across all digital channels (app and web). This is a senior leadership role responsible for...

Join to apply for the Director, Digital CX role at Optus Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We are seeking a visionary Director, Digital Customer Experience to lead our digital CX strategy across all digital channels (app and...

Director, Digital Customer Experience Select how often (in days) to receive an alert: Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. The day to day Define and lead the organisation’s digital CX strategy and roadmap. Oversee design,...

A leading telecommunications provider in Australia is seeking a Director of Digital Customer Experience to shape the digital CX strategy. This senior role involves leading a team of 30, ensuring accessible and effective digital interactions while driving customer value. Candidates should possess extensive experience in digital leadership with a strong...

A leading telecommunications company in New South Wales is seeking a Director of Digital Customer Experience to lead the digital strategy and enhance customer journeys. The role involves overseeing a team, optimizing KPIs, and ensuring accessibility in digital offerings. Candidates should have extensive digital and leadership experience with strong...

Associate Director - Presales (CX) Datacom Join to apply for the Associate Director - Presales (CX) role at Datacom Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About The Role The Associate Director –...

A global information and analytics company is seeking a passionate Customer Experience Specialist to enhance customer journeys across the Pacific and Asian markets. You'll develop CX strategies, analyze feedback, and collaborate with cross-functional teams to boost satisfaction and loyalty. A bachelor's in a relevant field and at least 2 years of experience...

A leading cancer organization in NSW seeks an experienced team leader for its Supporter Care team. The role requires managing team performance to enhance engagement with high-value supporters through innovative strategies, including CX and AI technologies. Candidates should have proven leadership experience and be adept at implementing customer journeys....

Associate Director - Presales (CX) Datacom Join to apply for the Associate Director - Presales (CX) role at Datacom Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About The Role The Associate Director –...

A leading airline is seeking a Lead Designer for Ground Customer Experience to create seamless, premium experiences for airport customers. This full-time role, based in Sydney, involves working with cross-functional teams to design integrated customer journeys. The ideal candidate has over 8 years of experience in design, particularly in transport and...