Ground CX Design Leader — Hybrid, Sydney

A leading aviation company in Sydney seeks a Lead Designer for Ground Customer Experience. This full-time role requires expertise in Experience Design, with responsibilities including the design of customer journeys and collaboration with various stakeholders. The successful candidate will have over 8 years of experience, strong storytelling skills, and...

A public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...

A leading property technology firm is seeking a CX Operations Team Leader in Sydney, Australia. This role involves leading a customer support team and providing hands-on assistance to clients. You'll foster a collaborative culture, drive customer satisfaction, and mentor team members. Ideal candidates will have previous leadership experience in fast-paced...

A leading technology and services provider in Sydney seeks a CX Operations Team Leader to manage a hybrid team while offering hands-on support to customers. The ideal candidate will have experience in customer service, excellent problem-solving skills, and a passion for coaching and mentoring. This role includes significant leadership responsibilities,...

A leading public sector organization in New South Wales seeks an experienced CX transformation leader. You will shape employee and service experiences in a large-scale environment, lead impactful initiatives, and embed CX principles across the organization. The ideal candidate brings over a decade of experience with proven leadership skills and the ability...

A leading telecommunications company in Sydney is seeking a Director, Digital Customer Experience to define and lead the digital CX strategy across multiple channels. The role requires extensive experience in digital leadership, with a focus on human-centred design and stakeholder engagement. This position offers competitive remuneration, flexible work...

Overview Opportunity to lead the design for the airport ground customer experience at Qantas Flexible ways of working hybrid model with 3 days onsite Full-time permanent position based at our Head Office in Mascot Sydney Weve always been pioneers and were proud to see that spirit in our people today. Our resilience has helped us through good and tough times...

Join to apply for the Director, Digital CX role at Optus Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We are seeking a visionary Director, Digital Customer Experience to lead our digital CX strategy across all digital channels (app and...

Graphic Designer – UX/CX (Salesforce & Ecommerce) 1 day ago Be among the first 25 applicants Direct message the job poster from Arcturious Arcturious is a Salesforce consulting partner specialising in CRM, e-commerce, and field service implementations for clients across Australia and New Zealand. We have been recognised globally by Salesforce through...

A consulting firm in Sydney is seeking a Graphic Designer specializing in Salesforce UX/CX and ecommerce design. This full-time role involves both internal branding and client-facing projects, with a focus on creating user-centered designs. The position offers a salary between $75,000 and $85,000 plus benefits. Candidates are required to have substantial...