CX Ops Team Lead — Hybrid, Growth Pathways

A leading real estate technology firm in New South Wales is seeking a CX Operations Team Leader to lead a customer support team while also handling customer inquiries. The ideal candidate has experience in customer service and tech support, possesses strong problem-solving skills, and is passionate about delivering exceptional service. This role offers...

A public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...

A leading technology and services provider in Sydney seeks a CX Operations Team Leader to manage a hybrid team while offering hands-on support to customers. The ideal candidate will have experience in customer service, excellent problem-solving skills, and a passion for coaching and mentoring. This role includes significant leadership responsibilities,...

A leading public sector organization in New South Wales seeks an experienced CX transformation leader. You will shape employee and service experiences in a large-scale environment, lead impactful initiatives, and embed CX principles across the organization. The ideal candidate brings over a decade of experience with proven leadership skills and the ability...

Job Description We’re seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia’s leading retail brands. Key Details Hybrid | Melbourne CBD | 3 days onsite 6 months Fixed Term Contract Part Time | 25 hours per week Availability between 8:00am to 2:00pm Monday to Friday The successful candidate will be...

We’re seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia’s leading retail brands. In this role, you’ll lead a small, close-knit team of email-based Customer Care Agents, responsible for managing customer enquiries, logging tickets, and triaging issues through Salesforce and other internal systems....

Join or sign in to find your next job Join to apply for the CX Operations Specialist role at Resmed 2 days ago Be among the first 25 applicants Join to apply for the CX Operations Specialist role at Resmed Get AI-powered advice on this job and more exclusive features. Join Us to Shape Exceptional Experiences!Let’s Talk About The TeamThe CX Ops & Futures...

A global marketing partner is seeking an Associate Director, Paid Media to lead the regional Paid Media function across APAC. You will oversee campaign strategy and performance while mentoring a talented team. The ideal candidate will have substantial experience in performance marketing, management skills, and a strong analytical background. This role offers...

Job Description We’re seeking an experienced Team Leader with strong Genesys Cloud Dialler experience to drive performance, optimise sales campaigns and deliver outstanding client experiences. As the Team Leader, you’ll oversee the appointment-setting process, manage the dialler and campaign lists, coach and develop your team, and implement strategies to...

A leading property technology firm in Australia is seeking a CX Operations Team Leader for their customer support operations. This position involves leading a team while providing exceptional service and support on their property listings platform. Candidates should have experience in fast-paced environments, a strong problem-solving ability, and a passion...