CX Operations Lead: Hybrid, Hands-On

A leading technology and services provider in Sydney seeks a CX Operations Team Leader to manage a hybrid team while offering hands-on support to customers. The ideal candidate will have experience in customer service, excellent problem-solving skills, and a passion for coaching and mentoring. This role includes significant leadership responsibilities,...

A leading property technology firm is seeking a CX Operations Team Leader in Sydney, Australia. This role involves leading a customer support team and providing hands-on assistance to clients. You'll foster a collaborative culture, drive customer satisfaction, and mentor team members. Ideal candidates will have previous leadership experience in fast-paced...

A public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...

Overview CX Operations Leader Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...

A leading public sector organization in New South Wales seeks an experienced CX transformation leader. You will shape employee and service experiences in a large-scale environment, lead impactful initiatives, and embed CX principles across the organization. The ideal candidate brings over a decade of experience with proven leadership skills and the ability...

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A leading consulting firm is looking for a CX Program Specialist to enhance support processes and optimize workflows. The successful candidate will collaborate with cross-functional teams and drive initiatives for operational excellence in a fast-moving marketplace. Key qualifications include experience in BPO operations and hands-on experience with SQL....

CX Operations Team Leader - Domain Job Description Overview As a Customer Support Team Leader you’ll split your time between leading our frontline team (main focus), whilst also helping customers and keeping your knowledge sharp. You’ll be an important pillar of customer and technical support for our property listings platforms through to our...

Job Description We’re seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia’s leading retail brands. Key Details Hybrid | Melbourne CBD | 3 days onsite 6 months Fixed Term Contract Part Time | 25 hours per week Availability between 8:00am to 2:00pm Monday to Friday The successful candidate will be...

We’re seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia’s leading retail brands. In this role, you’ll lead a small, close-knit team of email-based Customer Care Agents, responsible for managing customer enquiries, logging tickets, and triaging issues through Salesforce and other internal systems....