CX Transformation Leader — Hybrid Public Service

A public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...

A leading technology and services provider in Sydney seeks a CX Operations Team Leader to manage a hybrid team while offering hands-on support to customers. The ideal candidate will have experience in customer service, excellent problem-solving skills, and a passion for coaching and mentoring. This role includes significant leadership responsibilities,...

A leading property technology firm is seeking a CX Operations Team Leader in Sydney, Australia. This role involves leading a customer support team and providing hands-on assistance to clients. You'll foster a collaborative culture, drive customer satisfaction, and mentor team members. Ideal candidates will have previous leadership experience in fast-paced...

A leading real estate technology firm in New South Wales is seeking a CX Operations Team Leader to lead a customer support team while also handling customer inquiries. The ideal candidate has experience in customer service and tech support, possesses strong problem-solving skills, and is passionate about delivering exceptional service. This role offers...

A leading professional services firm is looking for a Customer Experience Manager to enhance client experience within a transformation program. The role focuses on client journey mapping, process optimisation, and stakeholder collaboration to deliver satisfaction. Candidates should have over 5 years of relevant experience. This position is hybrid and aims...

A governmental transport agency is seeking a Senior Manager to oversee project governance and lead workforce transformation initiatives. This hybrid-friendly position emphasizes demonstrated leadership in managing complex projects within the public sector. The ideal candidate will have relevant tertiary qualifications and professional certifications....

Senior Manager Customer Experience Transport for NSW is seeking a Senior Manager Customer Experience to lead enterprise‑wide customer and employee experience transformation within its newly established internal consulting function. Location & Employment Macquarie Park, NSW, AU, 2113Permanent Full‑TimeJob Reference: Salary: An attractive remuneration...

A global technology firm is seeking an Insights Manager to drive data-driven change within the CX landscape. This hybrid role involves managing a team of data scientists and collaborating with various stakeholders to enhance customer experiences for major brands. The ideal candidate has extensive experience in data analytics and management, strong...

You’re agile and flexible because you can see the benefits of change. You're passionate about public service and ready to lead a team of professionals, share your expertise and guide decision‑making to help shape the future of our State. In this role, you’ll: You will shape the future of employee and service experience in one of Australia’s largest...

Overview CX Operations Leader Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...