Aktuelle Jobs im Zusammenhang mit Senior Support Engineer, Ecosystem - Perth - Atlassian


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    Perth, Österreich Virgin Australia Vollzeit

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  • Senior Clinical Nurse

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    Perth, Österreich Programmed Vollzeit

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    Job DescriptionThe growing influence of non-financial issues, including environmental performance and social impact, is reshaping the business landscape, affecting financial performance and long-term business success for our clients and communities. As markets move towards a greater focus on Environmental, Social and Governance (ESG) risks, our Climate...

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    Perth, Österreich Aurecon Australasia Pty Vollzeit

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  • Perth, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Perth:Senior Claims Consultant What can you expect?We are seeking a Senior Claims Consultant to join our high performing team of consultants. You will support the General Claims Manager in the delivery of claims determination and data management for the provision of an efficient and effective...


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  • Senior Claims Advisor

    vor 1 Monat


    Perth, Österreich Marsh Vollzeit

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  • Perth, Österreich McDermott Vollzeit

    Company Overview: People power our future. That is why advancing a dynamic, inclusive environment, where everyone grows and thrives is critically important to us. Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea...

  • Senior Claims Adviser

    vor 4 Wochen


    Perth, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in Perth:Senior Claims AdviserWhat can you expect?An opportunity has become available for a Senior Claims Advisor to join our Claims team in Perth. The successful candidate will provide a high level of claims management services and strategic claims advice to large corporate clients and brokers...

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    Perth, Österreich Boston Consulting Group Vollzeit

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  • Perth, Österreich Curtin University of Technology Vollzeit

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  • Perth, Österreich Marsh Vollzeit

    JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia.  We’ve developed a unique method to provide risk financing and management solutions for Local Government clients.  JLT works with mutual funds in particular, demonstrates this ability to work...

  • Senior Account Executive

    vor 4 Monaten


    Perth, Österreich Marsh Vollzeit

    Marsh is seeking candidates for the following position based in the Perth office.Senior Account ExecutiveWhat can you expect?We currently have a fantastic opportunity for an experienced insurance broker to join our dynamic and successful Corporate team.The successful candidate will have a good level of industry knowledge across general insurance, have...

Senior Support Engineer, Ecosystem

vor 4 Monaten


Perth, Österreich Atlassian Vollzeit
Do you love helping developers solve challenging technical problems? Do you enjoy working with all types of developers from around the world? In this position, you’ll empower a wide range of developers that build for the Atlassian Ecosystem, including some of our Marketplace and Strategic partners.Our Senior Support Engineer, Ecosystem role is a blend of technical and customer-facing engagements, where you provide support for our developer and partner community (via JSD and online dev community) and help them to effectively build new apps and integrations, as well as a wide range of Marketplace questions. In this role, you will be working across the Atlassian product suite, for both server and cloud hosting.In this role, you will be:

… working with Atlassian ecosystem developers and partners, helping them to build apps, customizations and migrate their apps from server to cloud and between different platforms (Connect to Forge)… helping our Ecosystem partners with a wide range of Marketplace questions… the first line of defense in HOT incident management, including looping in relevant product teams and timely communicating the status of investigations to the developer community… partnering with relevant product and engineering teams internally to get help on the most complex cases… building monthly top driver reports to equip peer teams with data insights to influence product teams… serving as an escalation point for the most complex cases from Ecosystem Support team… coaching the support team… building escalation processes between Ecosystem Support and engineering teamsOn your first day, we'll expect you to have:

At least 5+ years of experience in technical/developer and marketplace support roles (where developers and/or partners are the end-user)Exceptional prioritization and organization skills, that allow you to work on multiple customer migrations simultaneouslyDemonstrable ability to de-escalate difficult situations with customers/developersAbility to write, review, or modify scripts (python, bash/shell, node)Experience calling JSON APIs and parsing WebHooksBasic knowledge of Identity providers (OAuth, JWT, SSO, SAML, LDAP, AD)Strong analytical skills, ability to tackle problems, learn new technologies, and enthusiasm to continually evolve as a technical expertExhibit strong team-oriented interpersonal skills and the ability to effectively work with a wide variety of people and rolesExceptional soft skills, both internal and external communications via email and slackTrack record of coaching team membersExperience with building and adopting cross-functional processesDon’t see an exact role match? No problem Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.

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