Permanent Part Time Allied Health Administration Assistant
Vor 3 Tagen
Permanent Part Time Allied Health Administration Assistant Position: Permanent Part Time Allied Health Administration Assistant About The Dao Health: At The Dao Health, we are dedicated to empowering women through integrative, compassionate healthcare. Our clinic offers integrative Chinese Medicine to support women at every stage of life from adolescence through to fertility, pregnancy, postpartum, menopause and beyond. We strive to provide a nurturing, respectful environment where every patient feels seen, heard, and cared for. We are a small and close knit team looking for a new team member to join our passionate and transparent culture working with dedicated health professionals at a Women's Health and Integrative Family Health Clinic in the Sutherland Shire. Position Summary: The Allied Health Receptionist is the welcoming face and voice of The Dao Health. A pleasant and compassionate manner with excellent written and verbal communication are essential as well as the ability to work in a fast paced environment. This role ensures that each patient's experience begins with warmth, professionalism, and efficiency. The ideal candidate is organised, detail oriented and passionate about women's health. Key Responsibilities: Warmly greet and assist patients and visitors upon arrival, creating a calm and welcoming environment. Manage incoming phone calls, voicemails, and emails; schedule and confirm appointments with accuracy and care. Register new patients and update existing records using clinical software. Confidently process HICAPS transactions and liaise with private health insurers for claims and payments. Collect payments including outstanding balances, maintaining accuracy in all payment transactions. Coordinate with clinical staff to ensure smooth patient flow throughout the day. Maintain patient confidentiality. Handle administrative tasks such as scanning, faxing, and organizing patient documentation. Assist with inventory management, supply orders, and other front office duties as needed. Support The Dao Health's mission by fostering a positive, inclusive, and professional clinic culture. Qualifications: Education & Experience: Minimum of 1–2 years of experience in an administration role in a medical or healthcare clinic (experience in women's health is a plus) Current First Aid Certificate Skills & Attributes: Exceptional communication and interpersonal skills with a compassionate, patient-centered approach. Strong organizational and multitasking abilities in a fast-paced environment. Familiarity with Cliniko practice management software is a strong plus. Confident using HICAPS and processing private health insurance claims. Knowledge of patient billing. Discretion, professionalism, and commitment to confidentiality. A genuine interest in women's health, Chinese Medicine and integrative healthcare. Schedule: Friday: 8:00am – 4:00pm Saturday (Fortnightly): 7:45am – 12:45pm Join Our Team: If you're passionate about supporting women's health and want to be part of a compassionate, integrative care team, we invite you to apply. Please send your resume and a brief cover letter to **********@thedaohealth.com.au Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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