Client Service Manager

vor 2 Wochen


City of Melbourne, Österreich Alex Gatfield Vollzeit

Melbourne Asset Management Contract or Temporary Our client is a global financial institution seeking an experienced custody Client Services Manager – Asset Services on a 10-month contract in their Melbourne Office. Scope of Work The Client Services Manager will play a key role in supporting all aspects of managing the administrative and relationship needs of the firms institutional trust clients. You will respond to institutional client enquiries and coordinate client activities. This involves identifying opportunities for expanding business relationships through additional products or services and you will act as key consultant to clients. Key Responsibilities Acts as key consultant to clients, assisting in formulation of best practices, redesign of processes, evaluation and implementation of Trust and Custody services through creative ideas and problem solving Ensures overall client satisfaction by facilitating efforts of service team, coordinating resources to ensure timely deliverables and issue resolution, and effectively communicating client concerns / needs to partners Develop complete understanding of client’s business, objectives, goals, and market challenges Assists Relationship Managers in counselling clients on emerging issues, bank products / services, legal / regulatory changes, and general financial environment, translating the impact on client’s activities and banking services. Participates in development of solutions to client needs, coordinate presentations, bringing in experts when appropriate, and ensuring smooth delivery of new services Manages and enhances client profitability Travel to client locations on a selected basis where revenue and / or new business opportunities and / or servicing require a call. Required Experience Must have direct experience in asset servicing environment. Proven experience working in financial servicing / accounting fields, with a client servicing background Strong communication skills (both written and verbal) Demonstrated organisational and time management skillsStrong attention to detail and problem-solving capability Ability to understand legal documentation (such as SLA) & provide recommendations Proficiency in Microsoft Word, PowerPoint and Excel Understanding of reconciliation processes Understanding of institutional payment processes To be considered for this role, you must hold Australian PR or citizenship and be located in Melbourne. #J-18808-Ljbffr



  • City of Melbourne, Österreich MLC Asset Management Vollzeit

    Manager Client Services – MLC Asset Management This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an exceptional experience to our diverse investor base and internal stakeholders. You will play a key role in...


  • City of Melbourne, Österreich Mlc Asset Management Vollzeit

    Manager Client Services – MLC Asset Management This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an exceptional experience to our diverse investor base and internal stakeholders. You will play a key role in...


  • City of Melbourne, Österreich IOOF Holdings Limited Vollzeit

    Lead continuous improvement to lift team performance and client outcomes Permanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an...


  • City of Melbourne, Österreich Ioof Holdings Limited Vollzeit

    Lead continuous improvement to lift team performance and client outcomesPermanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and ensure the delivery of an...


  • City of Melbourne, Österreich Insignia Financial Vollzeit

    Make your move. Make your mark. Lead continuous improvement to lift team performance and client outcomes Permanent Full-time, located in Melbourne The opportunity to join our team This is an exciting opportunity to lead the Client Services function within MLC Asset Management. As the Manager, Client Services, you will oversee the Client Services team and...

  • Client Service Manager

    vor 23 Stunden


    City of Melbourne, Österreich Hatch Vollzeit

    Overview Client Service Manager role with Loan Market Group based in Richmond, VIC, AU. Full-time position offering $75,000 – $85,000 + super per year. Hybrid work arrangement in Richmond, Melbourne VIC area. About Us At Loan Market, we’re passionate about helping clients achieve their financial goals through expert advice and personalised service. As...


  • City of Melbourne, Österreich ACS Property Services Vollzeit

    ACS Property Services is a leading cleaning service provider across Australia, committed to excellence. Founded in 2007, our national footprint now spans 1000+ client sites and employs over 800 staff. Our company values revolve around being customer‑centric, constantly innovating, and fostering a spirit of unity – where we work as one team, one family....


  • City of Melbourne, Österreich Auto Vollzeit

    Overview At Zella Money, we're redefining mortgage broking, making finance simple, accessible, and tailored to each client's needs. We’re a team of passionate experts dedicated to delivering exceptional service and financial solutions that empower Australians to achieve their property goals. We’re looking for a Client Service Manager (CSM) to join our...


  • City of Melbourne, Österreich Viridian Financial Group Vollzeit

    Join to apply for the Client Services Manager role at Viridian Financial Group An exciting opportunity has arisen at Viridian Financial Group for a Client Services Manager (CSM) to join our friendly team based in our Melbourne CBD office. About the Role Our CSM’s play a critical role supporting our Financial Advisors, and this role will see the successful...

  • Client Services

    vor 2 Wochen


    City of Melbourne, Österreich Sodexo Vollzeit

    A leading facilities management company is seeking a Client Services Manager in Melbourne to oversee client floor operations, manage catering and personnel, and ensure financial viability within budget. The ideal candidate will have strong client relations skills, experience in financial management, and the ability to supervise a diverse team. This full-time...