Front Office Welcomer

Vor 6 Tagen


City of Melbourne, Österreich Sofitel Vollzeit

Company Overview Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels located on the Paris end of Collins street. The hotel is within walking distance of major attractions such as the Australian Open, an AFL match at the MCG, luxury shopping and public transport via trams and trains. Part of the Accor group, Sofitel Melbourne is known for its beautiful rooms, superb Atrium Bar and delectable No35 restaurant. We support our employees with regular training, internal promotion opportunities and events to relax and grow. Job Description As a Front Office Welcomer (Porter), you will provide the initial welcome and final “au revoir” to our guests while assisting with their luggage and vehicles. We seek genuine, passionate hospitality professionals to join our Front Office Team on the Driveway and deliver luxury service to our guests. You will be responsible for: Offering a warm welcome and farewell to our guests Attending to guest requests quickly and efficiently, constantly striving to provide total customer satisfaction Parking and retrieving guest vehicles Delivering and collecting guest luggage Assisting guests with directions and other enquiries Delivering personalised service with passion and professionalism Ensuring the highest level of security for guests’ luggage and vehicles Qualifications A full Driver’s licence Experience driving in Australia is an advantage Excellent communication and interpersonal skills Ability to initiate contact and establish rapport easily A friendly disposition and ability to remain calm in high‑pressure work situations Demonstrated versatility and initiative in responding to guest requests and situations Additional Information Sofitel Melbourne on Collins provides ambassadors with career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We live by our Heartist principles—understanding people is our business and putting people at the heart of our organisation. We want every ambassador to feel valued, inspired and to strive for greatness every day. Benefits Build a career with the largest hotel group in the Pacific Central, accessible location in Melbourne’s CBD Laundered uniforms Complimentary hotel stay package for your work anniversary Worldwide employee and family and friends benefits at Accor Hotels #J-18808-Ljbffr



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