IT Support Technician
vor 1 Woche
The Role : We are seeking enthusiastic and skilled ICT Support Technicians to join our Melbourne-based service delivery team. In this role, you will provide high-quality technical support to users, troubleshoot hardware and software issues, and assist with the installation, maintenance, and configuration of IT systems. The ideal candidate will have 1–2 years of hands‑on IT support experience, excellent problem‑solving skills, and a strong commitment to customer service. Key Responsibilities : Provide first- and second-level technical support for desktops, laptops, mobile devices, and peripherals. Diagnose and resolve hardware, software, and network connectivity issues in a timely manner. Support end-users with troubleshooting across Windows, macOS, and mobile platforms. Install, configure, and maintain operating systems, applications, and updates. Manage user accounts and permissions in Active Directory and Microsoft 365 environments. Assist in system and device imaging, deployment, and patching using standard tools. Log, track, and resolve service requests in the ticketing system according to SLAs. Escalate complex technical issues to higher-level support when necessary. Maintain accurate technical documentation and contribute to knowledge bases. Deliver outstanding customer service and maintain strong communication with end users. Comply with company IT policies, procedures, and security guidelines. Skills and Qualifications : 1–2 years of experience in IT Support, Desktop Support, or a similar technical role. Strong knowledge of Windows operating systems and Microsoft 365 administration. Basic understanding of networking fundamentals (TCP / IP, DNS, DHCP, VPN). Experience with hardware setup, troubleshooting, and maintenance. Familiarity with ITSM tools or service desk ticketing systems. Excellent problem-solving and time-management skills. Strong communication and interpersonal abilities. Ability to work independently and collaboratively in a team environment. Relevant certifications (e.g., CompTIA A+, Microsoft, ITIL Foundation) are desirable. Why Join Us : Join a respected Australian IT services company with a strong reputation for excellence. Competitive salary : AUD $80,000 – $100,000, based on experience. Gain exposure to diverse IT environments across enterprise clients. Opportunities for career growth, training, and certification support. Inclusive, professional, and team-oriented workplace culture. #J-18808-Ljbffr
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City of Melbourne, Österreich Podium IT VollzeitThe Offer Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. Our Commitment As part of the role, Podium IT will be offering you unique exposure to some of the latest technologies. You will also be involved in developing and...
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IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Stanfield IT VollzeitIT Support Technician (Level 1 – Managed Service Provider) IT Support Technician (Level 1 – Managed Service Provider) Location: Frenchs Forest, Northern Beaches, SydneyType: Full-time, on-site only (no remote / hybrid)Experience: 1–3 years in an MSP / IT services environment Stanfield IT is a professional, growing Managed Service Provider based on...
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Remote IT Support Technician
vor 2 Wochen
Townsville City, Österreich Virtual It Group (Vitg) VollzeitAn IT services company is seeking an IT Support Technician to provide first-level technical support primarily in a remote capacity. The role involves troubleshooting IT issues and maintaining technology infrastructure. Ideal candidates should have 1-3 years of experience and proficiency with Microsoft Office and Windows systems. Strong commitment to customer...
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Level 2 IT Technician
Vor 4 Tagen
City Of Greater Geraldton, Österreich Norris and Hyde IT VollzeitA growing IT support company in Western Australia is seeking a skilled Level 2 IT Technician to join their team. Responsibilities include resolving support tickets, troubleshooting Windows servers, and managing backup systems. The ideal candidate has 2–3+ years of experience in an IT support environment, with strong skills in Windows 10/11 and Microsoft...
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Level 1 IT Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Stanfield IT VollzeitLevel 1 IT Technician – Managed Service Provider (Full Time, Frenchs Forest) Location: Frenchs Forest, Northern Beaches, Sydney Type: Full-time, on-site Experience: Minimum 1 year in an MSP environment Join a Leading Northern Beaches MSP Join Stanfield IT , a professional, fast-growing Managed Service Provider based on Sydney’s Northern Beaches . We’re...
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IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on‑site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised as Sydney, individuals from the Wollongong and Shellharbour area are also encouraged to apply. POSITION...
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Brisbane Onsite IT Field Technician – Network
Vor 2 Tagen
City of Brisbane, Österreich EIL Global IT Solutions and Services Pvt Ltd VollzeitA leading IT services company is seeking an IT Field Services Technician for a full-time position in Brisbane. The technician will provide crucial onsite support and troubleshooting for various IT solutions across different environments. Responsibilities include coordinating with external vendors, managing IT assets, and ensuring safety compliance....
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IT Support Engineer
vor 3 Wochen
Coffs Harbour City Council, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on-site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised for Sydney as the work location, individuals from Wollongong and the Shellharbour area are encouraged to apply....
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IT Field Services Technician: Desktop, AV
vor 1 Woche
City of Brisbane, Österreich EIL Global IT Solutions and Services Pvt Ltd VollzeitA dynamic IT services organization in Australia is seeking an IT Field Services Technician for a full-time role. The technician will provide expert desktop support, manage network infrastructure, and oversee video conferencing systems. Candidates should have a minimum of 4 years in IT field services with proficiency in troubleshooting technical issues. This...
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Senior IT Support Technician
vor 2 Wochen
City Of Karratha, Österreich Global Growth Solutions Pty Ltd VollzeitAbout Us : Pilbara Based IT Services Provider About You : EDUC Tertiary Education in IT or related field Microsoft Certified Desktop Support Technician (MCDST) Microsoft Certified IT Server Administrator Cisco Certified Network Professional (CCNP) Microsoft Certified Solutions Expert (MSCE Server) Microsoft Certified Solutions Associate (MSCA Office 365)...
