EIX Operations Support Officer

Join to apply for the EIX Operations Support Officer role at Swinburne University of Technology . This full-time, ongoing position is based at our Hawthorn campus. About The Role The EIX Operations Support Officer plays a vital role in ensuring the effective delivery of Education Innovation Exchange (EIX) initiatives by providing high-quality operational and administrative coordination. The officer delivers comprehensive administrative and project support across a wide range of activities, including project coordination, professional learning initiatives, and internal events. The role is responsible for managing key administrative processes that underpin efficient organisational and academic operations. Working under general direction, the officer contributes to the administration of academic programs developed and delivered by EIX and works closely with the EIX Learning and Development Lead and other staff involved in professional learning support. This role has a strong focus on excellent service delivery, effective relationship management, and continuous improvement. The EIX Operations Support Officer helps foster a culture of innovation that supports EIX’s strategic priorities and strengthens day‑to‑day operations. Further information can be found in the attached position description. About You Demonstrated high standard of interpersonal and communication skills. Ability to take initiative in a busy and varied environment. Experience working in higher education or a large, complex organisation. Capable of managing sensitive and confidential information with discretion and professionalism. Further information can be found in the attached position description. Qualifications An equivalent combination of relevant experience and/or education/training. About Swinburne University Of Technology Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as a prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research. What We Offer You HEW 5 salary + 17% super. Flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle. Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses, and other partner offers. 17% super and salary packaging options, including car leasing and extra super contributions. To learn more, please visit our benefits page. To Apply Please submit your CV and cover letter addressing your suitability for this position. The Position Description and application portal are available at the bottom of the page. If you are viewing this advert from an external site, click ‘apply’ and you will be redirected to Swinburne’s Jobs website. Appointment to this position is subject to passing a Working with Children Check. For technical difficulties, contact the Swinburne Talent Acquisition Team at Applications Close Wednesday 10th December 2025, 11 pm. Diversity, Equity and Inclusion Swinburne is an equal‑opportunity employer focused on attracting, retaining, and developing great talent. We remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age and encourage applicants from diverse Indigenous communities. Adjustments can be requested at any time during the recruitment process. For reasonable adjustment requests, contact or call +61 3 9214 3550. General enquiries about the role can go to Victoria’s Commitment to Action As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment and welcomes international graduates. As a Circle Back Initiative Employer, we commit to responding to every applicant. #J-18808-Ljbffr