Account Manager Plumbing

Are you looking for a career in sales? We have an opening in our Melbourne Plumbing Sales team, which is a rare opportunity. With a key focus on delivering an outstanding customer experience to one of our major clients that will see the relationship with this customer grow, you will work with a very established tier 1 plumbing products supplier. If you have had some plumbing industry experience (think valves and pipe fittings), great If not, that’s ok we are a diverse bunch here. If this sounds like something you would love to be a part of, then we would love to hear from you Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. In 2024 Holman industries joined the RWC brand powerhouse In Australia. The Holman innovative spirit is stronger than ever – bringing 66 years of heritage from the watering and gardening sector together with decade of plumbing expertise. Together, we’re constantly looking ahead at new applications and challenges, from sustainability to the changing needs of the modern built environment, to how we can continue to make lives easier and safer for the next generation. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact.Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values drive how we work together, as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. We embrace governance but reject bureaucracy or anything that slows us down. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you could call home? Read on. VIC/TAS Location This is the role for an ambitious and experienced account manager who wants to grow their career Rare opportunity to service our valued customers alongside a highly experienced manager. Be part of a global and industry leading organisation with an ambitious growth strategy About the role Reporting to the State Manager we are looking for a dynamic and keen individual who is looking to grow their career as a sales professional. Putting customer experience first will be in your DNA, but you will be driven to ensure you come up with ways to ensure that choosing RWC will not be questioned. This role will be focused on supporting the ambitious strategic growth objectives we are aspiring to, but you won’t be alone, you will work alongside a highly experienced Manager who will show you the ropes along with a national team who you can collaborate with and learn from. This role will be accountable for all aspects of the sales cycle and be required to operate in a fast-paced environment. You will enjoy being innovative and thinking outside the box and be comfortable to respectfully challenge the norm. What you will need to do Manage major key accounts maximizing sales by effectively planning, scheduling and implementing an account strategy. Develop new business opportunities in line with company sales and marketing objectives. Be responsible for the development and implementation of specific tactical plans to achieve sales, marketing and product objectives targeted into the key account market segment. Produce weekly and monthly sales reports based on customer activity within the region. Provide detailed monthly forecasts. Track key account customer activity through associated internal tracking requirements. Maintain a detailed and accurate database of key accounts. Ensure all key account product complaints are dealt with in a timely and efficient manner including investigating complaints, proposing solutions and implementing outcomes. Contribute to improving overall sales efforts by providing timely feedback of market intelligence regarding key account needs, competitor activity, market trends, new products and projects. Participate in market surveys as required and provide regular feedback to functions on competitor activity and the factors influencing the areas of your responsibility. Actively participate in the development of the Business by carrying out such duties as trade presentations to customers, trade shows and conferences. Ensure compliance to all legislative requirements (Trade Practices) and ethical standards. About you 3+ years of internal sales, customer service experience or a plumbing qualification You will bring the highest level of personal integrity and ethics You will be a great team player You will be a quick, adaptable learner, with great communication skills Ability to manage multiple priorities and meet deadlines Outstanding customer service, presentation and negotiation skills Computer literate particularly in Excel and PowerPoint Further education at certificate level or higher in sales, customer service or a related discipline APPLY NOW Submit a cover letter telling us about yourself and why this role is the one for you, along with your resume. #J-18808-Ljbffr