Customer Banking Specialist

vor 3 Wochen


Penrith City Council, Österreich Commonwealth Bank Vollzeit

Apply for the Customer Banking Specialist - Richmond role at Commonwealth Bank . Part‑time role: 22 hours per week (availability required). Roster Monday: 10:00 am – 4:00 pm Tuesday: 10:00 am – 4:00 pm Wednesday: OFF Thursday: 10:00 am – 4:00 pm Friday: 10:00 am – 4:00 pm What you’ll do Have in‑depth conversations with customers about their banking needs, including Home Loans, Business Banking, and Financial Advice. Support customers with enquiries, account maintenance, and application processing for credit products. Complete Financial Health Checks to assess customers’ financial needs and identify changes. Provide options through education and demonstration of in‑branch technology and digital banking. Problem‑solve and deliver effective solutions while championing processes, procedures and a risk‑averse culture. What we’re looking for Proven experience delivering exceptional customer service, ideally in financial services, retail, or hospitality. Excellent communication skills and the ability to explain financial terms clearly. Strong questioning, solution‑finding, integrity, and a customer‑centred mindset. Capacity to thrive in a fast‑paced, commercial retail environment while maintaining a broad customer focus. Authentic interest in building a career with Commonwealth Bank and improving customers’ financial wellbeing. Next Steps As part of our application process, you may be required to complete an online assessment and/or digital interview. We encourage you to complete these within 48 hours of applying. Equity and Inclusion At Commonwealth Bank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that supports you professionally and personally. Beyond your team, you’ll also have opportunities to network across our Indigenous Employee Network, linking to Indigenous employees across the bank. Advertising End Date: 25/11/2025 #J-18808-Ljbffr



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