Head of Facility Operations

Head of Facility Operations Job Task Analysis – Aquatics & Leisure Leadership Recruitment Fact Sheet – Head of Facility Operations High-impact leadership role across Kingston’s vibrant aquatic and leisure facilities. Location: Waves Leisure Centre and Mordi Aquatic Centre. $128,692 - $144,350 per annum (dependent on experience) plus superannuation. Opportunity to drive business growth, innovation and community engagement. Exciting full‑time role shaping health and community wellbeing outcomes. About The Team The new Mordi Aquatic Centre together with Waves Leisure Centre are dedicated to building vibrant, healthy, and connected communities. Our team is passionate about delivering inclusive programs and services that inspire active lifestyles and support the wellbeing of everyone who visits. A Bit About The Role We’re seeking a dynamic Head of Facility Operations to lead the day‑to‑day operations of Waves Leisure Centre and the brand‑new Mordi Aquatic Centre. This is more than just a management role — it’s an opportunity to shape the future of aquatic and leisure services in Kingston. Working across our two aquatic and leisure facilities, you’ll play a key role in delivering high‑quality aquatic education and health and fitness programs. You’ll champion innovative programming, stay ahead of industry trends, and ensure our services continue to meet the evolving needs of our community. This leadership role is central to ensuring our facilities run smoothly, safely, and efficiently. You’ll oversee maintenance, compliance, and budgets, while fostering a high‑performing team culture and driving continuous improvement across both sites. What You’ll Deliver Oversee the development of aquatic education and health and wellbeing programs and services, and the daily management of facility operations. Lead asset management planning, maintenance, and upgrades to keep facilities reliable and high performing. Drive compliance with all legislative, safety, and operational standards. Inspire, develop, and support a diverse team that values service excellence and teamwork. Respond to operational challenges and incidents with confidence and professionalism. Manage budgets and operational costs to deliver efficient and effective services. Promote sustainability, accessibility, and positive wellbeing outcomes for the community. Manage incidents, resolve issues, and maintain service continuity. What You’ll Bring Proven experience managing large facilities or complex operations in the aquatic or leisure sector. Strong leadership and team development skills, to motivate and guide teams through challenges. Sound understanding of compliance, safety, and asset and financial management frameworks. Excellent problem‑solving and decision‑making abilities in fast‑paced environments. Commitment to customer‑focused, inclusive, and sustainable service delivery aligned with Kingston’s values. As the senior leader on site, you’ll also respond to incidents and challenges that may fall outside your portfolio, ensuring safety, service continuity and strong leadership at all times. Qualifications and Experience Relevant tertiary qualification or extensive experience in aquatic facility management. Proven leadership experience guiding large, diverse teams and ensuring compliance with regulations. Current First Aid and CPR, with Pool Lifeguard and Pool Operators qualifications desirable. The right candidate will be able to demonstrate the City of Kingston’s values of: We make a difference | We show care and respect | We take pride in our work | We are better together . Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application. How To Apply Interested in shaping the future of aquatics and leisure in Kingston? Then dive in and submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal. Please note that we do not accept applications or inquiries from recruitment agencies. We look forward to hearing from you For any inquiries about the position, please contact Kim Marshall, Manager Aquatic and Leisure, To be considered for this role, applicants must have the legal right to work in Australia. For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at About Kingston Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south‑east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management. Why Work for Kingston? At Kingston Council, we believe in fostering an inclusive workplace where everyone feels valued. We support diversity and encourage applications from persons of all backgrounds. Here are some reasons why you might love working with us: Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers). Learning and development opportunities through professional development programmes. Access to accrued day off every four weeks (Full‑time employees only). Salary packaging. Purchase leave options. Career development opportunities. Study/development assistance. Discounted gym memberships. 16 weeks paid parental leave for both primary and partner carers. Employee Assistance Programs (EAP). Social club events. Close to public transport. Free onsite parking. For further information visit our website. Join our team - City of Kingston. Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child‑safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment. #J-18808-Ljbffr