Registry Services Officer
vor 4 Wochen
(Organisation site )Industrial Registry; Queensland Industrial Relations Commission; BrisbaneThe Industrial Court of Queensland is a superior court of record. The Queensland Industrial Relations Commission is an independent tribunal whose powers and functions derive from the Industrial Relations Act 2016. The Court and Commission play a major role in contributing to the social and economic wellbeing of people throughout Queensland, through furthering the objects of the legislation, which is principally to provide a framework for industrial relations that is fair and balanced and supports the delivery of high-quality services, economic prosperity, and social justice for Queenslanders.
The Industrial Registry, headed by the Industrial Registrar, is the Registry for the Court and Commission, providing administrative support to the Court and Commission, as well as a facilitative service to external users.Delivery of court related services that support the operational and administrative needs of the Court and Commission.Comply with administrative systems, practices, procedures, and processes while ensuring the delivery of quality service and the provision of accurate information to all stakeholders.Provide support to management in undertaking corporate duties including asset management, finance, procurement, and general business administration.Develop and maintain professional and collaborative relationships while working in a small team.Effectively communicate with key stakeholders, including Members of the Court and Commission, the legal profession, union representatives, government agencies, self-represented litigants, and the public.Assist in the review of services, processes and procedures and contribute to the development and implementation of improvements to service delivery.Assist the Industrial Registrar and Deputy Industrial Registrar as required.How you will be assessed:Your merit will be assessed taking into consideration your knowledge, skills, and experience, along with your potential for development and your personal qualities. This will include how well you address the following key attributes.Proven ability to follow processes and work collaborative in a team environment whilst also accepting responsibility for a personal workload.Demonstrated ability to undertake accurate data entry, provide effective administrative support and rapidly acquire knowledge of internal systems and processes.Well-developed interpersonal skills, including the ability to develop and maintain professional and collaborative relationships with a range of stakeholders in a client focussed environment.Demonstrated ability to calmly analyse situations, resolve problems and escalate complex concerns by making timely and informed decisions in a fast paced, highly regulated, legislative and client focussed environment.Proven communication skills, including the ability to speak clearly and succinctly whilst understanding how personal communication style can affect others.Interested in applying?To enable us to assess your merit, your application should include:your
current resume
, including the names and contact details of two referees with a thorough knowledge of your competencies for this role. One of the referees should be your current or immediate past supervisor; anda
short statement
(of no more than two pages) demonstrating your ability to undertake the responsibilities and requirements of the role as outlined in 'How you will be assessed'.Applications to remain current for 12 months.Job Ad Reference: QLD/566794/24Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights
and diversity .Please ensure you download all attachments and follow the instructions on how to apply.Documents
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