Customer Success
vor 3 Wochen
Customer Success - Team Lead (Player-Coach) Sydney, NSW A$110,000 p/a Sales → Account & Relationship Management Hybrid Posted 1 day ago Role Overview Join a rapidly expanding fintech transforming how brands access capital. As the Client Success Manager Lead, you'll oversee and develop a team of high-performing Client Success Managers, ensuring they deliver exceptional client outcomes. You'll coach, motivate, and scale the team while refining processes to drive efficiency and performance. This is a leadership role for someone who thrives in fast-paced, collaborative environments and loves building teams that overachieve. Key Responsibilities Lead, mentor, and scale a high-performing Client Success team Implement and improve account management processes to boost client growth Drive sales excellence and efficiency through data and automation Collaborate cross-functionally with Revenue Operations, Enablement, and Sales Hire, train, and inspire team members to exceed individual and collective targets Key Requirements 3+ years' experience managing full-cycle sales or account management teams (ideally Fin-Tech/SaaS) Strong financial literacy/business acumen is highly advantageous Proven success in hitting and exceeding sales or retention targets Strong coaching and leadership track record with scaling teams Analytical mindset with the ability to make data-driven decisions Excellent communication and stakeholder management skills Experience in start-up or scale-up environments preferred Familiarity with MEDDICC or solution-selling frameworks desirable Degree qualified (preference for business/economics backgrounds) 25 days of annual leave plus public holidays Private healthcare, life insurance, and critical illness cover Equity participation-be part of the company's success story Pension plan and comprehensive family leave policies Global flexibility: work remotely for up to 60 days a year Hybrid working options in multiple global offices Why Join Lead a passionate team in one of the fastest-growing fintechs globally. You'll shape the future of brand financing while enjoying genuine autonomy, world-class benefits, and opportunities for global growth. #J-18808-Ljbffr
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Recordpoint VollzeitScope We are seeking a proactive and customer‑centric Customer Success Manager (CSM) to drive adoption, value realization, and long‑term success for RecordPoint's customers in APAC. Responsibilities Play a leading role in the end‑to‑end post‑sales customer lifecycle, from onboarding through adoption, value realization, renewal and expansion....
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Customer Success Manager
vor 2 Wochen
City of Melbourne, Österreich RLDatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America . RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Rldatix North America VollzeitCustomer Success Manager Join to apply for the Customer Success Manager role at RLDatix North America RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care...
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Customer Success Manager
vor 3 Wochen
City of Melbourne, Österreich RLDatix VollzeitCustomer Success Manager / Melbourne, APAC RLDatix (RLD) is on a mission to help raise the standard of care…everywhere.Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining...
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Customer Success Manager
vor 1 Woche
City of Melbourne, Österreich Factory VollzeitFactory is a B2B SaaS platform specifically designed to help SMB manufacturers and fabricators streamline their operations by managing orders, collaboration, job scheduling, and time tracking from a centralised platform. The Role We’re seeking an exceptional Customer Success Manager to join our growing team at Factory. Reporting to the Head of Customer...
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Customer Success Manager
Vor 4 Tagen
City of Melbourne, Österreich Factory VollzeitFactory is a B2B SaaS platform specifically designed to help SMB manufacturers and fabricators streamline their operations by managing orders, collaboration, job scheduling, and time tracking from a centralised platform. The Role We're seeking an exceptional Customer Success Manager to join our growing team at Factory. Reporting to the Head of Customer...
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Customer Success Manager
Vor 6 Tagen
City of Melbourne, Österreich Rib Software VollzeitJoin to apply for the Customer Success Manager role at RIB Software. Driven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, with our people at the heart of...
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Manager, Customer Success
vor 3 Wochen
City of Melbourne, Österreich DoorDash Australia VollzeitThe Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our...
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Customer Success
vor 2 Wochen
City of Melbourne, Österreich FICO VollzeitTalent Acquisition - Sr Consultant at FICO A dynamic Customer Success Manager will drive retention, expansion, and advocacy within FICO’s LAER (Land, Adopt, Expand, Renew) go‑to‑market model. This role is critical to ensuring customer success throughout the lifecycle, maximizing ARR growth, and preventing churn through proactive relationship management...
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Customer Success Executive
vor 1 Woche
City of Melbourne, Österreich ServiceNow VollzeitCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...
