Research Analyst

Job Description This role is based in our 24 York Street office. Please include a cover letter with your application outlining your suitability for this role. Research Analyst at CAPA – Centre for Aviation is dedicated to delivering timely, comprehensive commercial aviation news for our members. In this role you will be responsible for identifying breaking industry news, researching and writing concise articles, expanding our direct news coverage, and contributing content across multiple platforms—including our website and email alerts. You will collaborate closely with other team members to ensure CAPA’s news coverage remains the industry leader while continuously seeking ways to improve our processes and maintain the highest editorial standards. Role Accountability and Duties Research & News Gathering Conduct thorough, time‑sensitive searches for aviation news and updates across a range of sources, including press releases, social media and news websites. Maintain and expand a list of relevant aviation news sources and assess these sources for quality and reliability. Maintain and expand a database of official press release websites and other direct news sources. Collaborate with team members to ensure all research tasks are completed on schedule. News Brief Writing Write concise, accurate news briefs for publication on the CAPA website and distribution in email alerts to CAPA members. Meet or exceed KPIs for news output and quality standards. Incorporate editorial feedback to uphold CAPA's quality guidelines. Insight Article Writing Following a period of training and gaining industry knowledge, contribute to the Insight product by identifying key topics, researching, and writing longer‑format articles for publication on the CAPA website. Meet or exceed KPIs for Insight article output and quality standards. Support the team by contributing to collaborative articles. Cross‑Team Collaboration Share relevant news items with other CAPA teams to keep databases and company profiles updated, contribute to other publications, provide content for social media, and support research for events, marketing and sales activities. Respond to research queries to support the maintenance and development of data products, and deepen industry knowledge. News Coverage at Events Following a period of training and gaining industry knowledge, may have the opportunity to attend CAPA Summits and other aviation events at global destinations to provide news brief coverage. Support the hosting of CAPA Summits, which attract the highest calibre of thought leaders and decision makers in the aviation and travel industry. Meet or exceed KPIs for news output and quality standards, provide content for social media, and support the team on‑site as required. Continuous Improvement Offer feedback and suggestions for improving workflows, systems, and overall product quality. Stay informed on aviation trends to maintain a well‑rounded perspective for news coverage. Other Perform additional tasks, including administrative duties, as required. Qualifications Education & Experience A graduate‑level qualification is advantageous—ideally in aviation, tourism, international relations, professional writing, or a related field. Previous experience in the aviation or tourism industries is advantageous. Proficiency in languages other than English is advantageous. Skills & Attributes Exceptional written communication and attention to detail. Ability to work autonomously and manage multiple deadlines. Demonstrated initiative, reliability, and a “can‑do” attitude. Strong organisational skills and commitment to meeting KPIs. Strong computer and internet research proficiency. Genuine interest in aviation and eagerness to stay updated on industry developments. Additional Information We believe that great things happen when people connect face‑to‑face. That’s why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com. Benefits Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: annual leave plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. #J-18808-Ljbffr