NDIS Support Coordinator

Connecting individuals with opportunities RAWR Support Services is a registered provider of the National Disability Insurance Scheme (NDIS). We work hard to build independence, increase opportunities and social participation for people living with a disability in Australia. We Are Seeking An experienced, passionate and dedicated individual to join the RAWR Support Services support coordination team. This role will offer the successful applicant a great opportunity to be part of a values driven culture that shares a strong commitment to equality, social inclusion and participation. Our purpose is to help participants set and achieve their goals and realise their full potential. About the role This is an office-based role, Monday to Friday 8:00am to 4:00pm and will deliver support coordination services in the Toowoomba region. You will support participants to understand their NDIS plan, goals and objectives while promoting choice and control and supported decision making. Coordinate mainstream, informal and formal supports with participants to assist them in achieving their goals. Establish a respectful and collaborative working relationship with participants and their family/support network that encourages capacity building and promotes choice, control and inclusion. Develop strong and collaborative working relationships with relevant internal and external stakeholders including Communities and Justice, health, education, employment along with Community NFPs and other NDIS Providers to ensure effective communication, referrals and support coordination can occur. Assisting participants where there are points of crisis or escalation of needs. Regularly monitor participant's NDIS plan funding to ensure services are being delivered within the participant's allocated budget. Engage with NDIA regional contacts, including Local Area Coordinators. Monitor and report progress against participant NDIS goal plans and budgets. Compliance with RAWR's values, code of conduct, policies and procedures and relevant NDIS legislation, standards, rules and guidelines where relevant. Maintain the privacy and confidentiality of participants, carers, families and the organisation. Selection Criteria Tertiary qualification and significant experience working in the Community Services sector (Disability, Mental Health, Housing, Justice, Child Protection, Psychology, Social Work, Employment Services). A minimum of two (2) years' experience as a NDIS Support Coordinator, NDIS LAC or Planner is required. Demonstrated ability to be participant-focused and work collaboratively with participants, carers, loved ones and stakeholders. Established time management, financial budgeting, problem solving and conflict management skills. Ability to self-motivate, complete tasks within set time frames, manage caseload and conflicting deadlines and work within a Key Performance Indicator framework. Strong written, administration and computer skills for the creation of case notes, reports, correspondence and other documents in a cloud-based management system. Strong interpersonal skills with a positive attitude and a flexible and adaptive nature to respond to the changing needs of our clients. Experienced with change of circumstances and NDIS plan reassessment processes. Applicants will be subject to a NDIS Worker Screening Check, Blue Card, and four (4) NDIS mandatory eLearning modules. Current Australian Driver's License and willingness to drive own vehicle. National Police Check Right to work within Australia. What We Offer Competitive remuneration. Training and development opportunities. A positive and inspiring work environment. Job satisfaction – helping to make a difference in people’s lives. For more information about RAWR Support Services and the services we provide please visit our website: To apply please click on the 'apply now' button. Please include a cover letter, resume and how you address the selection criteria as part of your application. Confidential enquiries can be made by contacting Sam Vadakkathra on ***. * UNDER NO CIRCUMSTANCES - NO recruitment agency contacts please. RAWR Support Services is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander (ATSI) and Culturally and Linguistically Diverse (CALD) backgrounds. RAWR Support Services is committed to promoting a child safe environment. For more information about our commitment to child safety please visit our website. Closing Date: 5:00 pm, 20 December 2025. RAWR Support Services acknowledges the traditional owners of the land on which we work and live and pay our respects to their elders past, present and emerging. #J-18808-Ljbffr