Enrolment Services Officer

St Mary Star of the Sea College – Wollongong NSW Join our dynamic and vibrant College community empowering young women St Mary Star of the Sea College is a Catholic Girls’ Secondary School in the Good Samaritan tradition, which recognises and respects the dignity and individuality of each person within our multicultural community. We strive to develop each student’s capabilities through a variety of high‑quality learning experiences while promoting the freedom and love of learning. All members of staff have a responsibility to foster in their students and in their colleagues the rich tradition of Catholic values and education in the Good Samaritan/Benedictine tradition. About the Role Create outstanding first impressions as our first point of contact, assisting new and existing families with all enrolment related queries and services. Full‑time (Mon‑Fri), permanent position working 40 weeks per year. Exceptional work environment with strong focus on team and community. Salary and conditions in accordance with the NSW Catholic Independent Schools (Support Staff – Model B) Multi‑Enterprise Agreement 2023. The Enrolment Services Officer works as part of our Marketing and Development team to coordinate all processes associated with the enrolment of students to the College. Provide a high‑quality enrolment service for both prospective and current families to ensure a seamless experience for families from the initial enquiry through to application, contract acceptance and exit. About You Friendly, positive and empathetic, you can create warm and welcoming first impressions and provide outstanding service to our families. Can‑do attitude with the willingness to undertake a range of school support, projects and administrative tasks. Excellent digital literacy skills with the confidence and ability to learn and leverage contemporary technology, systems, software and processes to work efficiently. Able to maintain a high standard of professionalism and customer service while working efficiently in a busy environment. Excellent team player with the ability to be flexible and responsive to changing priorities. Essential Requirements Demonstrated experience coordinating enrolment processes and systems within a school or educational institution or similar equivalent/relevant experience. Outstanding interpersonal skills with the ability to provide exceptional interpersonal service with the ability to instil trust and confidence through effective, friendly and respectful interactions with both families and staff. Excellent personal presentation and friendly demeanour, with the ability to create positive first impressions as an ambassador of the College. Ability to extract, collate and analyse data and produce sophisticated reports. Proactively take initiative to identify and solve problems, research, and apply knowledge and transferable skillsets to enhance systems and practices. Professionalism and discretion at all times with the ability to exercise sound judgment and maintain confidentiality. Flexibility and commitment to the provision of a high standard of customer service, with the ability to contribute to critical tasks or projects outside of normal hours when required. Tertiary qualifications or training in Business Administration would be advantageous (not essential). Child protection legislation requires the successful applicant to supply a valid Working with Children Check. Further information including a position description and application requirements can be found on the careers page of our website: To Apply Visit our Careers page: Download the PD Complete the online application form Attach your current CV and covering letter addressing the Essential Requirements (max. 2 pages) Applications close Thursday, 11 December 2025. Applications must be submitted via the College website as outlined above to be considered. Enquiries to the People & Culture Team on . #J-18808-Ljbffr