Client Partner

vor 1 Woche

Council of the City of Sydney, Österreich DATAECONOMY Vollzeit

Sydney, Australia | Posted on 01/03/2025 About DATAECONOMY: We are a fast-growing data & analytics company headquartered in Dublin with offices inDublin, OH, Providence, RI, and an advanced technology center in Hyderabad,India. We are clearly differentiated in the data & analytics space via our suite of solutions, accelerators, frameworks, and thought leadership.Job Description Job Summary We areseeking a dynamic and results-driven Client Partner to manage and growstrategic client relationships in Software Services portfolio. The idealcandidate will have a strong background in client engagement, businessdevelopment, and delivery management, coupled with excellent interpersonal andnegotiation skills. This role requires a proactive individual who can act asthe primary liaison between the client and the organization, ensuring thedelivery of exceptional solutions and driving mutual growth.Key Responsibilities Client RelationshipManagement: Serve as the primarypoint of contact for assigned clients, ensuring consistent communicationand fostering trust.Develop and nurturestrong relationships with key stakeholders, decision-makers, andinfluencers within client organizations.Business Development: Identify new businessopportunities within existing accounts to expand revenue streams.Work with internalteams to propose innovative solutions aligned with client needs andobjectives.Negotiate contracts,renewals, and service agreements to drive client satisfaction andprofitability.Account Growth: Develop and executestrategic account plans to meet and exceed revenue targets.Collaborate withcross-functional teams to identify opportunities for upselling andcross-selling.Delivery Oversight: Partner with deliveryteams to ensure projects are executed on time, within scope, and inalignment with client expectations.Address and resolveclient issues or escalations promptly and effectively.Market Insights &Strategy: Understand clientindustries, challenges, and trends to position the organization as atrusted advisor.Provide feedback tointernal teams to refine service offerings and improve delivery models.Reporting &Analytics: Track and report onaccount performance metrics, including revenue, profitability, andcustomer satisfaction.Present businessreviews to clients and internal leadership, highlighting successes andareas for improvement. Requirements Experience: 8–10 years ofexperience in client relationship management, business development, ordelivery management within a Software Services organization.Technical Knowledge: Strong understandingof software development processes, delivery models, and emergingtechnologies (e.g., cloud, AI/ML, data analytics).Client Engagement: Proven track record ofmanaging large accounts and driving account growth.Skills: Excellentcommunication, negotiation, and presentation skills.Strong problem-solvingand decision-making abilities.Ability to managemultiple stakeholders and projects simultaneously.Education: Bachelor’s degree incomputer science, Business Administration, or a related field (MBApreferred). #J-18808-Ljbffr

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