Customer Care Consultants

vor 3 Wochen

Council of the City of Sydney, Österreich BizCover Vollzeit

Overview BizCover is seeking a Customer Care Consultant to join our team. You will be part of an online business insurance service that simplifies comparing and buying business insurance from leading insurers. As a Customer Care Consultant, you will be responsible for ensuring every customer has an exceptional experience, acting as the main point of contact, providing product support, and addressing customer concerns. The ideal candidate will have excellent communication and problem-solving skills, a passion for technology, and a desire to help customers. Responsibilities Respond to customer inquiries via email, phone, and chat Work closely with customers to understand their needs and provide tailored advice Troubleshoot technical issues to help customers make the most of our platform Stay up-to-date with insurance industry knowledge to provide well-informed recommendations Maintain accurate records of customer interactions and provide feedback to management Identify areas for improvement in processes and suggest creative solutions Follow up with customers to ensure issues are resolved Requirements 2+ years of experience in a customer service or support role (desirable) Excellent verbal and written communication skills Ability to quickly learn new technology platforms and software Strong problem-solving skills and attention to detail Ability to work collaboratively in a team environment Strong time-management skills and ability to work independently Experience working for an online business is preferred Benefits Hybrid working model with 3 days from home and 2 days in the office (Townhall) If based outside Sydney, remote work option Exciting and rewarding team culture Quarterly recognition awards Business casual dress code Employee incentive program Employee benefits package Growing company with progression opportunities About BizCover You haven’t heard of us? We dominate the SME business insurance market with an online platform that makes comparing and buying business insurance easy. We have been recognised in Deloitte’s Fast 50 as a fast-growing technology company and in Westpac’s Top 20 Businesses of Tomorrow. #J-18808-Ljbffr

  • Customer Care Consultant

    vor 3 Wochen

    Council of the City of Sydney, Österreich Angle Auto Finance Vollzeit

    Customer Care Consultant page is loaded **Customer Care Consultant**locationsSydney time typeFull time posted onPosted 3 Days Ago job requisition idJR Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians with their car purchase.The role Customer Care Consultant is...

  • Customer Care Consultant

    vor 4 Wochen

    Council of the City of Sydney, Österreich Cleanaway Waste Management Vollzeit

    Customer Care Consultant Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high‑growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our...

  • Customer Care Consultants

    vor 3 Wochen

    Council of the City of Sydney, Österreich BizCover Pty Limited Vollzeit

    Overview BizCover who?You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's fast 50 companies as one of the fastest growing technology companies and Westpac's top 20...

  • Customer Care Consultant

    Vor 2 Tagen

    City of Melbourne, Österreich Robert Walters Vollzeit

    Join to apply for the Customer Care Consultant role at Robert Walters 2 days ago Be among the first 25 applicants Make a real difference every day with an organisation that helps mature Australians live well and stay connected to their community. This is a fantastic opportunity for someone who loves helping people, thrives in a fast-paced environment, and...

  • Customer Care Consultants

    vor 4 Wochen

    City Of Joondalup, Österreich BizCover Pty Limited Vollzeit

    BizCover who? You haven't heard of us? We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognised in Deloitte's Fast 50 companies as one of the fastest growing technology companies and Westpac's top 20 businesses of...

  • Customer Service Consultant

    vor 4 Wochen

    Council of the City of Sydney, Österreich Logicore Vollzeit

    Customer Service Consultant Full-time | Permanent | Hybrid (Sydney – minimum 3 days in office) Join a leading aged care organisation committed to delivering exceptional customer experiences and supporting the well‑being of older Australians. About You Strong customer focus with experience in a call centre or service environment Excellent communication...

  • Customer Care Consultant

    Vor 4 Tagen

    Burwood Council, Österreich ROBERT WALTERS AUSTRALIA Vollzeit

    Make a real difference every day with an organisation that helps mature Australians live well and stay connected to their community. This is a fantastic opportunity for someone who loves helping people, thrives in a fast‑paced environment, and enjoys meaningful work that impacts lives. Uniting AgeWell is seeking a Customer Care Consultant to join our...

  • Customer Care Consultant

    vor 9 Stunden

    City of Melbourne, Österreich Robert Walters Vollzeit

    Senior Marketing Executive at Robert Walters Make a real difference every day with an organization that helps mature Australians live well and stay connected to their community. This is a fantastic opportunity for someone who loves helping people, thrives in a fast-paced environment, and enjoys meaningful work that impacts lives. Our Client is seeking a...

  • Customer Care Consultant

    Vor 4 Tagen

    City Of Canning, Österreich Blackwoods Vollzeit

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, solution-focused environment? Blackwoods is seeking a Customer Care Consultant to join our dedicated team, supporting one of our most significant customer relationships. What You’ll Do Resolve customer enquiries via phone and email with urgency and care...

  • Aged Care Customer Care Consultant — Hybrid

    Vor 2 Tagen

    City of Melbourne, Österreich Robert Walters Vollzeit

    A leading recruitment firm is seeking a Customer Care Consultant to join a supportive contact center team in Burwood. You will be the first point of contact for clients and their families, guiding them through care options and addressing inquiries. The ideal candidate has customer service experience, strong communication skills, and a commitment to...