Compliance Manager

About us Are you looking for a career with endless opportunities? There's more to us than banking. S P N Group is amongst the largest customer‑owned banking organisations in Australia, represented by P & N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities. With over $9 billion in assets and a head office in Perth and corporate officers in Coffs Harbour and Brisbane, we service over 200,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles. We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger. As part of our ongoing strategic customer‑centric transformation, we’re focussed on making it even easier to bank with us for our customers of today and the future. About the role The Compliance Manager is primarily responsible for executing the Group's compliance framework and providing timely, balanced and pragmatic compliance advice. Reporting to the Head of Compliance, this position will embrace due diligence, investigation, and preparation of regulatory attestation for regulator stakeholders including ASIC, APRA, ATO and OIAC. Responsibilities Compliance Framework Maintain up‑to‑date compliance procedures and guidance material. Prepare management and board committee reporting, including the ability to succinctly communicate key messages relevant to the target audience, and identify, explore and resolve key themes and trends. Compliance Advice Provide contemporary and balanced day‑to‑day compliance advice to support the Group achieving its objectives, promote effective member outcomes in business efficiencies and procedures, by applying a risk lens. Escalate complex compliance advice matters, as identified. Provide compliance expertise, training and awareness to the business and relevant stakeholders, to improve compliance, and foster a risk‑aware culture. Compliance Assurance Reviews Challenge proposed business practices if a conflict arises with a regulatory requirement or leads to a material compliance risk, and work with the business to identify a more balanced solution. Conduct compliance reviews through investigation, monitoring and testing, providing appropriate findings and recommendations to the Head of Compliance and relevant senior stakeholders and manage through to completion of agreed actions. Review incident data to identify and assess potential regulatory breaches and elevate for further assessment and analysis. Ensure appropriate remediation actions are escalated and effectively manage areas of potential control weakness and/or non‑compliance. Regulatory Change Identify new/amended regulatory changes, including updating the Regulatory Change Register and ensure the register remains current. Engage/ensure that the appropriate Group industry regulatory consultations and scheduled responses for oversight. What you’ll bring Tertiary degree in compliance, risk management, law, business or other relevant discipline. Significant (3+ years), proven experience in compliance, working in the banking, insurance or financial services industry. Strong knowledge of credit, financial services, privacy, AML / CTF, FATCA / CRS, and prudential compliance. Strong knowledge of regulatory licensing requirements. The ability to develop and cultivate strong business relationships. Well‑developed time management and organisational skills. Strong verbal and written communication skills and interpersonal skills, including the ability to take a lead in driving and providing compliance and regulatory coaching. Excellent analytical skills including the ability to gather, analyse, and evaluate facts, and prepare a succinct summary of findings. High level of attention to detail. Communicates with influence; and negotiates with skill and ability to articulate a position. Analytic and logical approach to work and demonstrated history of sound judgement. What we can offer you Work for a national multi‑brand, customer‑focused organisation. Enjoy flexible work arrangements. An incentive scheme for exceptional performance. Benefits and Support Be supported with leadership and professional development. 12 weeks paid parental leave for the primary caregiver, and three weeks for the non‑primary caregiver. Generous discounts on home loans, personal loans, insurance and other banking products and services. Up to two weeks' additional purchased leave per year. Two days' paid volunteer leave each year to use with a community partner of your choice. An Employee Assistance Program. At P & N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages and cultures to apply. If you need assistance or require flexibility to be able to fully participate in the application process, please email us at To find out more about what it's like to work with us, visit careers. If you believe you meet the selection criteria and could add value to our team, we would love to hear from you. Please apply with your current resume outlining your skills and experience by 22 / 12 / 2025. (Please note that candidate screening and interviews may be completed prior to advertisement closure date.) Additional information Provide pragmatic compliance advice to support the Bank in strategic initiatives. Bring your exceptional stakeholder engagement and high attention to detail. Hybrid and flexible working arrangements, with a supportive team culture. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr